Question posted by maryyared on January 20th, 2012

Unable To Get To Return Label

will you please help me?  I try to get on my account, zappos won't recognize my password,. then it offers to send  a new password to my email an IT NEVER SENDS ME THE EMAIL. the email never arrives,  THanks for your help. mary davis   [email protected]

Current Answers

Answer #1: Posted by t1gress on January 8th, 2013 1:22 AM
t1gress

Member since:
January 8th, 2013

Points: 18,760
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Check to make sure youre checking the right email. Ask for the username to be sent and if that doesnt go to the email you expect it to try to see if you might have signed up with a different one. If that doenst work try calling them:

 

Call the Zappos Customer Loyalty Team:

We are here for you 24 hours a day - 365 days a year.
1-800-927-7671

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