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Yamaha CLP-470 Support Question

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Question posted by wvron on August 23rd, 2013

Yamaha Clp Sound Module Problem.

I purchased a new CLP470 from a dealer in a neighboring city. It was delivered on June 6, 2012. The day after it was delivered I discovered a problem with the voice selections, more specifically the grand piano voice selections. There are 4 grand piano settings that can be selected from. The problem involves changing the voice selection in the middle of playing a song, say at the end of a section where I might want to make a change in voices for purposes of variety. If I'm changing from one of the grand piano voices to any voice outside the 4 grand piano settings, say jazz organ, the piano voice should continue to sustain until the next time I depress the keys, at which time the jazz organ voice kicks in. What actually happens is when I depress the organ selection button, the sustaining piano sound immediately cuts out for a brief moment breaking the continuity. After that brief silence the sustaining piano sound then comes back on. Then as I depress the next keys the organ sound comes up as expected. If I want to go back from jazz organ (or any of the other voices) to one of the grand pian settings, that same sound interruption occurs. Now, if I change from one grand piano setting to a different grand piano setting there is no sound interruption. If I change from any voice outside the grand piano settings to any other voice outside the grand piano settings there is no interruption. The problem is moving in or out of any of the grand piano settings. This is the 3rd Yamaha digital piano I've purchased and neither of the other two had this problem I just described. After trying to work with the dealer I bought the unit from over the phone and getting no satisfaction, I drove back to the their store prepared to show them exactly what the problem was. They had one CLP on the floor. When I sat down to play and explain in more detail what the problem was, I descovered that unit had exactly the same problem. There was a CVP model standing nearby. I played it. Same problem. That told me that the CLPs and CVPs both use the same sound module. At this point I began to suspect that Yamaha had a problem. There is another Yamaha dealership within driving distance of my home, so about a month ago I journeyed there to check their instruments out. They had 4 CLPs and 1 CVP on the floor. Everyone of theirs had the very same problem I described. I suspect now, that Yamaha has been putting malfunctioning sound modules in their pianos. My question is this. What recourse do I have to address this problem. The problem seems to be a "short" of some kind, or maybe even a software problem. After what I've found at the two dealerships, I can't be the only person in the world to have discovered it. Can someone give me any guidance on what I can do here. Thanks. WVRon

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Related Yamaha CLP-470 Manual Pages

Midi Data Format - Page 3

... not be changed according to the pitch bend setting range. PROGRAM CHANGE CLP-470/440/S408/S406 P.C.# =Program Change Number Voice Name MSB GRAND PIANO 1 108 VARIATION 108 GRAND PIANO 2 108 VARIATION 108 GRAND PIANO 3 108 VARIATION 108 GRAND PIANO 4 108 VARIATION 108 E.PIANO 1 108 VARIATION 108 E.PIANO 2 108 VARIATION 108 HARPSICHORD 108 VARIATION 108 PIPE ORGAN 108...
Owner's Manual - Page 8

.../S406) The Graded Hammer keyboard features natural grand-piano type key weights (heavier in the low range and lighter in feel to a grand piano. NW (Natural Wood) keyboard with synthetic ivory keytops and Linear Graded Hammer (CLP-470/S408) In addition to a USB flash memory device, it also features a new Smooth Release function which simulates the moderate...
Owner's Manual - Page 9

...Voice List 64 Default Setting List 67 Assembling the Clavinova 69 Assembly Precautions 69 CLP-470 Assembly 70 CLP-440/430 Assembly 73 CLP-S408 Assembly 76 CLP-S406 Assembly 80 CLP-465GP Assembly 84 Specifications... 21 Advanced Functions Playing various musical instrument sounds (Voices 22 Selecting Voices 22 Listening to a computer 48 Connecting external MIDI devices 50 Detailed...
Owner's Manual - Page 10

...the recorded data in process). " [USB TO DEVICE] terminal page 47 For connecting the instrument to a USB storage device, as well as formatting a USB storage device. [TEMPO/FUNCTION],...the entire keyboard up an alternate version of the selected Voice, having a different sound. ? [SPLIT] button (CLP-470/440/S408/S406 page 27 For playing different Voices on the keyboard.  [PLAY/PAUSE], [...
Owner's Manual - Page 16

... turned off . Control is from the sound output of the instrument. When it permits both low sounds and high sounds to actually produce sound while you are heard at the minimum level. The default setting (0) can be adjusted by holding down the [I . Playing the Clavinova as a Piano MASTER VOLUME: The volume level of the AUX OUT...
Owner's Manual - Page 18

...select the Jazz Organ Voice, the ROTARY SP of a real acoustic piano. NOTE The pedals are covered with one of the pedal effect. Sostenuto (Center) Pedal If you to use of the Grand Piano Voices, a special resonance effect is held. Half-pedal function This instrument...is pressed, the sound is much closer...Piano It also lets you hold the pedal. The Half-pedal function on the CLP-470...
Owner's Manual - Page 22

... "Valse Brillante" Composer F. All other musical instrument sounds (Voices), such as organ or stringed instruments. Chopin CLP-470/440/S408/S406  CLP-430/465GP  GRAND PIANO2 Intermezzo, 6 Stücke, op.118-2 J. Selecting Voices [VARIATION] Voice buttons (CLP-470/440/S408/S406) Select the desired Voice by pressing one of each Voice. however, for each variation...
Owner's Manual - Page 23

...be called up the Demo mode. NOTE For explanation about the each sampling and details about the Voices to which showcase the sophisticated piano Voice sampling technologies. Advanced Functions 23 Playing various musical instrument sounds (Voices) 13 3 2 2 1. Listening to the Piano Demos 470 440 430 S408 S406 465GP (sampling technologies) You can be applied, refer to call up...
Owner's Manual - Page 24

... together. GRAND PIANO4 Voices feature an acousticpiano-like soundboard resonance effect, even when the Reverb is selected. HALL 2 For a truly spacious reverb sound, use ...selected, no effect) - 20 (maximum reverb depth) 24 Advanced Functions Playing various musical instrument sounds (Voices) HALL 1 For a "bigger" reverb sound, use the HALL 2 setting. Enhancing and customizing the sound...
Owner's Manual - Page 25

... no effect is lit. NOTE When you select ROTARY SP, pressing and releasing the left pedal switches between fast/slow rotation of a song. Setting range: -12 semitones (down one octave) - 12 semitones (up one octave) Default setting: 0 (normal pitch) Advanced Functions 25 Playing various musical instrument sounds (Voices) CHORUS A shimmering, broadening effect PHASER Adds...
Owner's Manual - Page 26

... Function mode (page 51). 26 Advanced Functions Playing various musical instrument sounds (Voices) The depth can also be designated as Voice 1, and the other Dual mode functions, such as Voice 2. Voice 1/ Voice 2 According to normal play mode, press any single Voice button. Exit the Dual mode and return to the Voice numbering priority shown on or off. To change the...
Owner's Manual - Page 27

... 2 (Default setting) Advanced Functions 27 Playing various musical instrument sounds (Voices) Specify the split point (the border between the right-and ...the left hand and another with the right hand. Voice buttons [SPLIT] 1. While simultaneously holding down the...different Voices on the keyboard - Splitting the keyboard range and playing two different Voices (Split mode) 470 440 ...
Owner's Manual - Page 28

... press the [VARIATION] button or the currently selected Voice button. 4. Exit Split mode and return to the resulting sound. 5. Select a Voice for the left hand. NOTE [VARIATION] in Split Mode Normally, the Voice indicator of the right Voice lights in the Function mode (page 51). 28 Advanced Functions Playing various musical instrument sounds (Voices) In this state the [VARIATION] button...
Owner's Manual - Page 29

... to the instrument by this instrument. A MIDI Song uses a small amount of the performed sound itself . This data is a recording of data capacity in comparison to audio recording, and allows you to "MIDI Basics" (downloadable from the Yamaha website). The four lamps (PRESET / USER MIDI / USB MIDI / USB AUDIO) located above the [SONG SELECT] button...
Owner's Manual - Page 53

...Mean Tone 6........ Currently the most common contemporary piano tuning scale. This function is useful when you need to lower or raise the pitch of times a sound wave vibrates in a second. • ...the 3rd has been eliminated. If you select a scale other instruments or CD music. They were often used today to the frequency of a sound and represents the number of the A3 key...
Owner's Manual - Page 56

...470 440 430 S408 S406 465GP 470 440 430 S408 S406 465GP Sets the degree to the external device. 56 Detailed Settings Function Parameters - When "1&2" is selected, channels 1 - 16 will be played back. GRAND PIANO 3 Voices...: Different for the GRAND PIANO 1 - Pedal Settings and Acoustic Processing These functions allow you adjust the depth of this instrument by using the [-/NO...
Owner's Manual - Page 64

...Good for sacred music from a concert grand piano. A slightly different electric piano sound often heard in - - There is a typical pipe organ sound (8 feet + 4 feet + 2 feet). Select the normal or variation Voice depending on the strength of your performance more brilliant tone. - - Spacious strings ensemble with bright reverb. Preset Voice List CLP-470/440/S408/S406...
Owner's Manual - Page 66

... the harder you play. It uses - The definitive instrument for standard popular music. Stereo-sampled, large-scale strings ensemble with bright reverb. A big, spacious choir Voice. Good for baroque music. Perfect for sacred music from a concert grand piano. Key-Off Sampling: Samples of an electric piano using the left pedal. - PIPE ORGAN1 - STRINGS1 ...
Owner's Manual - Page 94

... PL-02-146 Warszawa Poland Tel: +48 (0)22 500 29 25 Fax: +48 (0)22 500 29 30 FINLAND (For Musical Instrument) F - Louis Street Msida MSD06 Tel: +356 (0)2133 2093 Fax: +356 (0)2133 2144 NETHERLANDS Yamaha Music Europe Branch Benelux Clarissenhof 5b NL, 4133 AB. The Emporium, Level 3, St. Postal Address) Tel: +46 (0)31 893400...
Owner's Manual - Page 95

... Tel: 3-9693-5111 NEW ZEALAND Music Works LTD P.O.BOX 6246 Wellesley, Auckland 4680, New Zealand Tel: 9-634-0099 COUNTRIES AND TRUST TERRITORIES IN PACIFIC OCEAN Yamaha Corporation, Asia-Pacific Sales & Marketing Group Nakazawa-cho 10-1, Naka-ku, Hamamatsu, Japan 430-8650 Tel: +81-53-460-2317 EKB54 HEAD OFFICE Yamaha Corporation, Digital Musical Instruments Division Nakazawa-cho...

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