Question posted by jatinderlalhi on May 12th, 2013
Forgot My Security Question
Where Did You Spend Your Honeymoon
Current Answers
Answer #1: Posted by Odin on May 12th, 2013 12:10 PM
You do not have to uses chat or otherwise rely on iffy customer support.You can recover your Yahoo account using other information, as explained at: http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2081&impressions=true. An additional possibility is laid out at: http://help.yahoo.com/kb/index?page=content&y=PROD_ACCT&locale=en_US&id=SLN2768&impressions=true.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TommyKervz on May 12th, 2013 8:01 AM
Greetings - If you have both forgotten your security Question's Answer and you never had an alternative email attached, your other avalaible options to regain access to your account are the foregoing-
You can discuss the issue with a Yahoo rep via a live chat.
1) Visit
http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ACCT&page=contact
2) Select, "Yahoo! Account "on the first box.
3) Select, "Password and Sign in"on the second box
4) Select "forgot secret questions & answers" on the third one box.
Click Next
Click, "Chat With a Support Agent online" and be patient while the live chat loads. And then tell them your problem and you will hopefully be assisted.
Note :This live chat only works on a computer and not a mobile device.
OR,
You can go to the following link and complete and submit a form regarding your issue to Yahoo's help team.
http://help.yahoo.com/l/us/yahoo/privacy/general.html
OR
For further quries you can contact Yahoo's help team using one of the contact details provided below:
Yahoo! Customer Service 701 First Avenue Sunnyvale, California 94089
Phone (408) 349-1572
Fax (408) 349-3301
Toll Free USA: 1-866-562-7219
or 1-800-318-0631
How to reach a live person:
Press 2 when recording asks for
your selection
Hours of Operation:
Mon-Fri: 6am - 6pm PT
Email Yahoo at those addresses:
[Y Customer Support]
[email protected]
[Email Support]
[email protected]
You can discuss the issue with a Yahoo rep via a live chat.
1) Visit
http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ACCT&page=contact
2) Select, "Yahoo! Account "on the first box.
3) Select, "Password and Sign in"on the second box
4) Select "forgot secret questions & answers" on the third one box.
Click Next
Click, "Chat With a Support Agent online" and be patient while the live chat loads. And then tell them your problem and you will hopefully be assisted.
Note :This live chat only works on a computer and not a mobile device.
OR,
You can go to the following link and complete and submit a form regarding your issue to Yahoo's help team.
http://help.yahoo.com/l/us/yahoo/privacy/general.html
OR
For further quries you can contact Yahoo's help team using one of the contact details provided below:
Yahoo! Customer Service 701 First Avenue Sunnyvale, California 94089
Phone (408) 349-1572
Fax (408) 349-3301
Toll Free USA: 1-866-562-7219
or 1-800-318-0631
How to reach a live person:
Press 2 when recording asks for
your selection
Hours of Operation:
Mon-Fri: 6am - 6pm PT
Email Yahoo at those addresses:
[Y Customer Support]
[email protected]
[Email Support]
[email protected]
Yahoo Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
What if I forgot my password or Yahoo! ID? | Yahoo! Account Help
... alternate email address. ID is or let you registered for security reasons, we cannot tell you created your Yahoo! Why? How do I forgot my password or Yahoo! Preview Mail w/ Toolbar What if I update my Security Question? Why doesn't my password work? But first you forgot your new password in Problems page. ID Alternate email address... -
What if I forgot my password or Yahoo! ID? | Account Information Help
... your Yahoo! Password Help Preview Mail w/ Toolbar You can 't verify the Answer to my Security Question? If you forgot your new password in Problems page. What if I can get a new password, a Yahoo! ID reminder, or both. If you forgot your alternate email address. But first you'll have access to this email address Country... -
Why is registration information important? | Account Information Help
... address or don't want to use your mobile number, you to answer your secret (or security) questions to verify your account in to change or update this reason, Yahoo! If you entered your secret question incorrectly or forgot what your identity: Your birthday Your ZIP or postal code (at the time you create a new...
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