Question posted by tdhen on April 18th, 2014

How Do I Confirm My Identity If I Dont Remember Security Question

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Answer #1: Posted by freginold on May 4th, 2014 8:36 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,885
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Hi, if you can't log in and you don't know your password or secret question:

- Go to the Yahoo! login page
- Click on the I can't access my account link
- Choose the I have a problem with my password option and then click Next
- Enter your Yahoo! ID and click Next
- Click Next again to have a password reset email sent to your alternate email address (part of which is displayed on the screen)
- Log in to your alternate email account and when you get the email from Yahoo!, click on the link to reset your password, then create a new password

Yahoo Knowledge Base Results

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  • Why is registration information important? | Account Information Help
    ... an alternate contact email address or a mobile number, you forgot your identity. If you to answer your secret (or security) questions to use your password, you can confirm your identity: Your birthday Your ZIP or postal code (at the time you created your identity. Yahoo! provides links throughout our sites to your account in case you...
  • What if I can't verify the Answer to my Secret Question? | Account Information Help
    ... a new password, need to your email addresses page. What if I can't verify the Answer to as a Security Key Question in Yahoo!. Last Updated: August 18, 2010 When you cannot verify the answer to verify your Security Question. To protect your billing, Yahoo! You can confirm your identity in one of the following ways: Answer your Secret...
  • Yahoo! Sign in & Registration Help Form | Account Information Help
    ... hear Audio code Back to the Alternate Email Address? We confirm your identity using the birthday, ZIP or postal code, alternate email address and Security Question(s) that is playing... What is the email address where we 're going to provide your name and Yahoo! I don't remember". Please download and install Adobe Flash Player Attention users...

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