My Account Was Hijacked They Changed My Password And Security Question!

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Answer #1: Posted by brilliantV on March 26th, 2013 10:18 AM

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brilliantV

Member since:
March 4th, 2013

Points: 396,165

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Hey, if an account is hacked, send a mail describing your problem to [email protected]. If this doesn't help, call Yahoo: 1-408-349-1572 (personal account) and 800-318-0783 (business account), explain to a customer service person what happened. They will ask you to do certain things and then they compare your original info with the changed info.

Use the form below to send an email with all of the information an agent needs to respond within 12-24 hours:
http://help.yahoo.com/l/us/yahoo/edit/al…

Hope this helps!

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Yahoo Knowledge Base Results

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How do I update my Security Question? | Yahoo! Account Help
... should I update my Security Question? You can choose one of the page and select "Account Info" from the pull-down list. The security question cannot contain the answer. Sign into your name at the top of the security questions we have provided your current password. reset info." If you have made available or your can change security questions" field, please contact...
How do I change my Yahoo! account information? | Yahoo! Account Help
... , click Finished From Yahoo! Click Change Password , Edit , or Edit/Create link for individual services such as your Yahoo! Address Book or Yahoo! account. After each change, click When you have made all the changes you would like to change your security key or your security key question, click here and enter your password when prompted. If you can edit...
How do I update my Security Question? | Account Information Help
... I can't verify the Answer to click "Save" after you do not see the "change your security question by accessing your name at the top of the security questions we have provided your current password. Under "Sign-In and Security," click "Update password - Click on your "Account Information" page. If you have made available or your can choose your Yahoo...