Can You Unlock My Yahoo Account? Personal Info & Laptop Have Been Stolen

I am needing prompt assistance, due to my personal Laptop and Surface were stolen. They contained all my personal information. And now I'm the one having to fix and find everything out. Yes this is my personal email account, but I also use it for work. I'm behind with everything already as is. I've actually been on hold with y'all's customer care line for for over 20 minutes now. I hope to hear from someone soon that can assist in the matter. Now I can provide you any information you need. I also have a different cell phone number due to what's been going on. My name is. Kristi Kay Prater Hope to hear from you soon. Thanks so much Kristi

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Answer #1: Posted by Odin on April 25th, 2014 1:06 PM

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Odin

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Neither Yahoo nor we will call you. Sorry.

If your laptop was stolen you may want to make sure that the thief cannot discern your passwords from your computer. That being the case, the course to follow is to submit this dialog.

You can ask Yahoo for help with the form at http://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ACCT&page=contact. (You may have to wait an instant for the left panel to populate.) You can also call 800-318-0612. You can write Yahoo by snail mail at 701 1st Av., Sunnyvale, CA 94089.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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