Question posted by hardworkinmum on December 19th, 2014
I Am Locked Out Of My Yahoo Account And Yahoo Offers No Way To Correct This.
I cannot access my yahoo mail because the system does not ask me my security questions, it just sends an email to a non-existent aol account.
Current Answers
Answer #1: Posted by Odin on December 19th, 2014 8:41 AM
The form to which zzed41 referred you is a general "Contact Us" form. You can solve your lockout issue by confirming your identity with your alternate email address. See https://help.yahoo.com/kb/mail-for-desktop/SLN2069.html?impressions=true.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by zzed41 on December 19th, 2014 6:58 AM
Hi! Fill up this form so that Yahoo! customer service can help you.
http://help.yahoo.com/l/us/yahoo/edit/cctop10/online_help.html
Hope this helps! If it does, please click on the Accept Answer button. I will greatly appreciate it! :)
Yahoo Knowledge Base Results
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