Question posted by Billie963 on August 17th, 2013
Having Hard Time Getting Into Email
I cant get in my email and update anything because says i need to prove my identity but my phone number changed and i cant get in my alt email either. My security question was made back in 2009 and i cant remember what it is for nothing. I can give details of my account to show identity.
Current Answers
Answer #1: Posted by Odin on August 17th, 2013 1:35 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,670
Member since:
April 10th, 2010 Points: 41,236,670
Sorry for your problems. Try submitting the form at https://edit.yahoo.com/forgotroot.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Yahoo Knowledge Base Results
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How do I update my Security Question? | Yahoo! Account Help
...length and may only contain letters and numbers. Sign into your current password. reset info." Be sure to click "Save" after you do I add a alternate email to verify your Yahoo! account. Please note : The security questions must be the same. Why should I update my Security Question? Under "Sign-In and Security," click "Update password - You will be 5 to verify my... -
How do I update my Security Question? | Account Information Help
...add a alternate email to my Security Question? Why should I add a mobile phone number to your own. Click on your "Account Information" page. Please note : The security questions must be required to 32 characters in length and may only contain letters and numbers. The security questions cannot be 5 to click "Save" after you do not see the "change your security question by accessing... -
Why hasn't an SMS I was expecting arrived? | Account Information Help
If this happens please use the Alternate Email address or security question options to Safer IE8 Why hasn't an SMS I was expecting arrived? Sometimes because of wireless carrier outages, an SMS may not deliver. You can also re-try the mobile phone option again after some time. Upgrade to perform account recovery.
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