Can't Get Into My Email, Secret Question Does Not Work

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Answer #1: Posted by Odin on May 11th, 2016 6:04 AM

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Odin

Member since:
April 10th, 2010

Points: 41,236,690

1,100
points

Follow these steps. For those who still can't restore their accounts, Yahoo has had this other Yahoo form for personal support, but now I've been unable to bring it up--perhaps you'll have better luck.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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What if I forgot my password or Yahoo! ID? | Yahoo! Account Help
...my password or Yahoo! If you updated your secret questions A Reset Your Password link will be sent to update my Account Information. Why? ID Alternate email address, mobile phone number, or the answers...! Why doesn't my password work? ID, you need to provide three pieces of information so we cannot tell you what you entered your secret question incorrectly or forgot what your new...
What is an alternate email address? | Yahoo! Account Help
... blank when you use at work or school or any email address other non-Yahoo! Note: If you don't include an alternate email address for a Yahoo! Mail account, Yahoo! The Yahoo! will send information to the Sign In page, click , and verify who you are by answering the secret questions you change your password or...
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