Question posted by dorothyferguson on January 11th, 2016

Why Can't I Contact Yahoo

I have been tryiung for three days to contact yahoo to get my account unlocked, in a constant loop which never goes anywhere.

Current Answers

Answer #1: Posted by Odin on January 12th, 2016 1:36 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
1,100
points
I'm sorry but the previous answers probably won't serve you (as you may have discovered), unless you have a (paid) business account. One of the links directs you to the support service of a third-part website--and you can just as easily direct your question to us at Help Owl. Another answer assumes the cause of your lockout, which you did not state. The correct answer is to submit this Yahoo form, which invites you to request a phone call.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TommyKervz on January 11th, 2016 11:25 PM
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
100
points
Go here http://www.yahoo-support-number.com/ for yahoo contact options or follow the instructions on this link http://smallbusiness.chron.com/contact-representative-yahoo-53865.html


Hope that is helpful.
Kervz at www.satechhelp.co.za
Answer #3: Posted by waelsaidani1 on January 11th, 2016 11:41 PM
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
100
points
To protect your account, a temporary lock is triggered anytime there have been too many unsuccessful attempts to sign in.

The lock will be lifted automatically after 12 hours, but you can always regain access to your account immediately using the Password Helper tool.

Yahoo Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • How do I update my Secret Question? | Yahoo! Mail Classic Help
    ... Submit You must be signed in to the account to be asked your account. ID and password. Yahoo! Email Address box, type an email address where we can contact you, and press Confirm Email Address box, ...I update my Secret Question? Why is not the same as a Security Key Question in the format mo/day/year (for example, 12/15/1982), and press Zip/Postal Code box, type your ZIP code or ...
  • How do I use the Contact Import Tool? | Yahoo! Mail Classic Help
    ...Tip: If you 'd like to your email address and password to import contacts. The Contact Import tool opens in the old account. Click the button to begin the steps to create a .csv or .... anyone, don't check any boxes before clicking , or click Skip Notification & account, the Contact Import tool brings your contacts by reading the terms, then check the box next to: "I give permission to ...
  • How can I update the information I gave when I registered? | Yahoo! Mail Classic Help
    ... page you registered. What if I close my Yahoo! You will then be taken to your profile information, contact information, sign-in the Hi, User greeting at this example, User ) in and security information, account settings, and notifications and subscriptions. You are asked to verify your password at the top-left of the...

Similar Questions

I Am Locked Out Of My Account And I Cant Get Anyone At Yahoo To Answer The Phone
it tells me to call yahoo and i've tried for 1 week straight and NO ANSWER. How do i get my account ...
(Posted by gwendolynviccaro 9 years ago)
So I Got My Locked Yahoo Account Unlocked, But The Mail Is Still Deactivated.
how do i activate my mail?
(Posted by Anonymous-120298 10 years ago)
How Can I Unlock My Yahoo Account?
I want my yahoo account unlocked and I need to know why yahoo locked me out.
(Posted by ronniereynolds40 10 years ago)
I Didn't Access The Account For A Couple Months, And Now Cannot Get In
when I try to go through wizard to resend password, it sends me an incorrect email address to confir...
(Posted by gsjas 13 years ago)
Ask a New Question
Use the box below to post a new question about Yahoo.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Yahoo Reviews

View thousands of Yahoo user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Yahoo customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Yahoo customer service rankings, employee comments and much more from our sister site.