Question posted by bgensler on December 7th, 2011

Can't Access My Mail Account, It Says My Password Is Not Correct. How Do I Open

my mail. When I try to reset password it asks a question I didn't authorize and have no answer for

Current Answers

Answer #1: Posted by uetmathematics on March 4th, 2012 7:02 AM
uetmathematics

Member since:
February 4th, 2012

Points: 57,790
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try to change the password....

If you forget your Yahoo password or someone has changed it you must provide your date of birth and original zip code. A new password will be sent to your alternate email address. If there was no alternate email address then the secret question will be asked. You must follow those steps. There is no way around it.

Here is a form for forgotten IDs and passwords.
US: https://edit.yahoo.com/forgot
UK: https://edit.europe.yahoo.com/forgot

if you can not answer your secret questions then sorry but you can't get it back.

Yahoo Knowledge Base Results

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  • I'm having trouble with POP mail. But it used to work! What's going on? | Yahoo! Mail Help
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