Can't Access My Email Account.

had my computer autmatically set password in place, just hit "enter". i hit "enter".. "invalid password".can't remember password. go to find password.get asked security question.answer with my high school. get "invalid answer". i know i gave correct answer. can't access anything, can't receive email from yahoo on how to fix it because i can't access account. so stupid. help!!now i look & seee you're going to email me an answer.. can't access my email account. waste of time

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Answer #1: Posted by kcmjr on January 16th, 2012 12:28 AM

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kcmjr

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You'll need to clear the password stored in your browser and then do a reset.

Password purge instructions are here: http://www.seniornet.org/index.php?option=com_content&task=view&id=104&Itemid=45

Yahoo password reset instructions are here: http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2107&impressions=true

Yahoo's help desk is here as a last resort:

Phone: 866-562-7219

How to reach a live person: Press 2 when recording asks for your selection

Hours of Operation: Mon-Fri: 6am - 6pm PT

Additional numbers:

1-877-469-7847

Business Accounts: 1-866-800-8092

Small Business: 866-562-7219

Yahoo! Inc.
701 First Avenue
Sunnyvale, CA 94089
Tel: (408) 349-3300
Fax: (408) 349-3301

Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

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