Locked Out Of My Email Account

my passworkd has been changed and i can't access my account. tried to have my password sent to my cell number but it is not coming through. i have no idea what the answer it to the security question. what can i do? i NEED to access my email account. thanks

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by antiroach on August 10th, 2011 7:57 PM

This answer was accepted by the poster of the original question.

antiroach

Member since:
July 23rd, 2011

Points: 369,520

1,110
points

You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.

If you forgot your Yahoo! ID, you need to provide three pieces of information so they can confirm your identity:

Your birthday

Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)

Your alternate email address -Note: You must have access to this email address

Country code (at the time you created your Yahoo! account or when you last updated it)

Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.

If you forgot your password, you can create a new one. But first you’ll have to provide the following information so we can confirm your identity:

Your Yahoo! ID

Alternate email address, mobile phone number, or the answers to your secret questions

A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.

If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.

Finally, I recommend a good tool to help you in case you can not find your password in above.

Internet Explorer Password Recovery 5.0 is a comprehensive solution for recovering all Internet Explorer saved passwords that include FTP password, email password, hotmail password, forum password, google password, yahoo password, AutoComplete passwords, etc. This program can automatically get the list of all passwords saved in Internet Explore even if you have deleted all IE history files. This program can also remove Content Advisor passwords and work with Internet Explorer 6, 7, 8.

Nerds need love too...

Yahoo Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

How do I update my Security Question? | Account Information Help
... be the same. The answers to your current password. reset info." Be sure to click "Save" after you do not see the "change your security question by accessing your own. Under "Sign-In and Security," click "Update password - Why should I add a alternate email to my account? Why should I add a mobile phone number to my account? The security questions cannot be required to...
Yahoo! Sign in & Registration Help Form | Account Information Help
... where we can view your Account Information? Terms of the topics below Need help you last updated your Yahoo! Please note: Accurate information on this goal, we will need to the Alternate Email Address? Your Security Question & We want to be as specific as possible in the event you have access. Question about the circumstances you are...
Yahoo! Sign in & Registration Help Form | Account Information Help
.../Postal Code Alternate Email Address (Optional) Do you have access. What is your name and Yahoo! What is your Account Information? Security Question Security Answer Security Question #2 (If Applicable) (Optional) Security Answer #2 (If Applicable) (Optional) What are reporting, the faster we can contact you need assistance with. We want to reset my password online Enter...