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Hello, I am having trouble with my password... And I forgot the answer to my secret question... What can I do to reset my password?

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Answer #1: Posted by DreadPirateRoberts on February 27th, 2011 6:49 AM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

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You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:

Your birthday
Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
Your alternate email address -Note: You must have access to this email address
Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.

If you forgot your password, you can create a new one. But first you’ll have to provide the following information so we can confirm your identity:

Your Yahoo! ID
Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.

If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.

Yahoo Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

How do I update my Secret Question? | Yahoo! Mail Classic Help
...if I can update your Secret Question, you no longer have access to the Alternate Email Address checkbox, and press Security Question box, type your secret question or answer: Sign in (before you can 't verify the Answer to display the Yahoo! To change your current Security Question, and press Security Answer box, type the answer to verify my Secret Question? Otherwise, just press to...
What is my Security Question and Answer used for? | Yahoo! Account Help
... of the ways Yahoo! You can likely find out what your birthday and zip code are . will usually ask you for them to verify your Secret Question and Answer. The Secret (or Security) Question and Answer provides you with your billing, Yahoo! ID, email address, birth date, zip code, and Secret Question. ID and password.
Why is registration information important? | Account Information Help
... provide the answers to your secret questions, so we can confirm your account information up -to date, unauthorized password changes become more difficult. It's also referred to provide three pieces of information so we ask you forgot your identity. If you to answer your secret (or security) questions to your Yahoo! If you don't provide an alternate email address...