Not Able To Sign Into My Account

Hi, I am Mr. walis using your mail service from 2004.however,due to some reason i was unable to operate my account from sometime and my account has been locked with security question and i also don't have any other alternative E-mail ID with me. As i said above that i have open this account in 2004 ans now i don't remember the answer wherein i tried to but got unsuccesful. Now, the problem is i have recently applied my daughter passport.wherein i have mentioned this email id. In connection with the above ,i request yahoo customer support term to help me with this as i need to acess urgently. Your prompt reply towards my mail will be highly appreciated. With Regards, Ravinder walia

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Answer #1: Posted by tintinb on March 20th, 2013 2:29 AM

This answer was accepted by the poster of the original question.

tintinb

Member since:
October 26th, 2012

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Based on your description, I believe that your account has been already deleted by Yahoo since you last accessed your account in 2004. According to Yahoo, these are the possible reasons of account deletion.

The user had requested deletion of the account. This would require entry of a valid password.
The account was removed due to inactivity. Yahoo! Mail accounts are deactivated and removed after six months of not being used, plus an additional two months for each year you held the account.
Yahoo! deactivated the account because of a violation of the Terms of Service.

To reactivate your account:

Sign in to your Yahoo! Mail account with your current password. (We encourage you to do so on a computer rather than a mobile device.)
Confirm your Yahoo! ID and complete the CAPTCHA verification.
Select Reactivate at the bottom of the page.

Source:

http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2823&impressions=true

Other useful information:

http://help.yahoo.com/kb/index?locale=en_US&y=PROD_ACCT&page=content&id=SLN2624

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

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