Question posted by barbaraahudak on August 24th, 2020
Closed Captioning
why can't I get closed captioning on Prim
Current Answers
Answer #1: Posted by techyagent on August 24th, 2020 10:27 PM
techyagent
Member since:
June 17th, 2014 Points: 4,799,780
Member since:
June 17th, 2014 Points: 4,799,780
Turn Closed Captioning On or Off While Watching a ProgramEvery time the playback functionality options appear on-screen, a list of the accessibility settings currently enabled will be visible underneath the transport bar.
Check this link below for reference:-https://www.xfinity.com/support/articles/x1-closed-captioning
Thanks
You can also check the status of accessibility settings directly from the playback controls.
- Reach the accessibility buttons by pressing the down arrow or the OK button on your X1 remote.
- Use the left arrow to select Closed Captioning (CC) (or to reach Video Description (D) or Secondary Audio Programming (SAP) options).
- Note: If those options are collapsed, simply select the collapsed button, and it will expand to show all three accessibility buttons: Video Description (D), Secondary Audio Programming (SAP) and Closed Captioning (CC).
- Press OK on your X1 remote to select and turn Closed Captions on or off.
Check this link below for reference:-https://www.xfinity.com/support/articles/x1-closed-captioning
Thanks
Techygirl