Xerox M20I Support Question
Xerox M20I Support Question
Find answers below for this question about Xerox M20I - WorkCentre B/W Laser.Need a Xerox M20I manual? We have 4 online manuals for this item!
Question posted by tepmont on August 7th, 2014
I Have A Xerox M20i That Will Not Power On
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Current Answers
Answer #1: Posted by freginold on September 13th, 2014 4:25 AM
freginold
Member since:
December 20th, 2011 Points: 23,254,985
Member since:
December 20th, 2011 Points: 23,254,985
When a copier or printer won't turn on, it's often because of a blown fuse, tripped breaker, or bad power supply (assuming you've ruled out the power coming from the wall outlet). If it's after a power outage or surge, it's likely something in the internal power supply that's causing the problem. If the power supply board has a fuse or breaker, you may just be able to replace the fuse or reset the breaker, but otherwise you may need to replace the power supply.
If it's not the power supply, it could be an internal component that shorted out (like something in the fusing/fixing unit) but this can be extremely difficult to troubleshoot.
If it's not the power supply, it could be an internal component that shorted out (like something in the fusing/fixing unit) but this can be extremely difficult to troubleshoot.
Related Xerox M20I Manual Pages
User Guide - Page 3
...2-4 Installing Drum and Toner Cartridges 2-10 Making Connections 2-12 Powering On the Machine 2-14 Loading Paper 2-15 Help List...2-18 Machine Setup 2-19 Installing Software 2-23
3 Copy 3-1
Copying Procedure 3-2 Basic Copy Features 3-6 Special Copy Features 3-10 Using Interrupt 3-14
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page i USA 1-15 Regulations -
User Guide - Page 12
... cord do not exceed the extension cord ampere rating. Users should be used. Disconnect Device for this product. Page 1-6
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Never use an earthed adapter plug to connect the product to a power source receptacle that the total ampere ratings of other materials may be connected to rest...
User Guide - Page 16
... has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of this equipment to maintain compliance with Council Directive 89/336...interference at his own expense. Page 1-10
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
It does not emit hazardous radiation as a Class 1 Laser Product.
These limits are designed to provide...
User Guide - Page 23
...particularly important in rural areas. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 1-17 Repairs to a telephone interface.
The termination on the rear of the power utility, telephone lines and ...to the requirement that the sum of the RENs of devices subject only to disconnect the equipment. Users should contact the appropriate electric inspection authority...
User Guide - Page 25
...; Unpacking 2-2 ¾ Machine Overview 2-4 ¾ Installing Drum and Toner Cartridges 2-10 ¾ Making Connections 2-12 ¾ Powering On the Machine 2-14 ¾ Loading Paper 2-15 ¾ Help List 2-18 ¾ Machine Setup 2-19 ¾ Machine Setup 2-23
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 2-1 2 Getting Started
Before you start to perform.
User Guide - Page 27
Getting Started
4
z The appearance of the power cord and the telephone line cord may vary according to Country.
¾ Ensure the following components are available:
AC Power Cord
User Documentation
Starter Toner Cartridge WorkCentre M20 and M20i only:
Drum Cartridge
Telephone Line Cord
USB Cable
Software
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 2-3
User Guide - Page 30
Page 2-6
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Getting Started
Rear View:
Document Feeder Connector
Document Feeder
Telephone Connections
Document Glass
AC Power Cord Connector
Parallel Connector
Power Switch
USB Connector
Paper Tray Paper Exit Extension
NOTE: The components on each model vary, this picture represents the WorkCentre M20i, standard ...
User Guide - Page 38
The machine displays 'Warming Up Please Wait...'. Page 2-14
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
The power cord must be plugged into a grounded power socket.
2
¾ Press the ON/OFF switch to the machine and a power outlet. Getting Started
Powering On the Machine
1
¾ Connect the AC Power Cord to the ON ( I ) position.
User Guide - Page 44
... / 180 Seconds OFF
Use to set the period of seconds the machine remains idle before Power Save is selected. If On is selected, set the default paper size for Tray 2. Page 2-20
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide When copying onto a paper size smaller than A4/
Letter through the bypass tray...
User Guide - Page 49
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 2-25 Follow the instructions for powering the machine on and off, refer to "Powering On the Machine" starting on page 2-14.
7
¾ Reboot the Workstation. Getting Started
The selection will be repeated for each driver.
5 ¾ Select [Finish] to ...
User Guide - Page 80
... grade paper. DO NOT use envelopes with sharp, well creased folds:
- Page 4-10
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Keep it is too smooth or too rough.
¾ Store paper in "... the machine.
¾ Do not leave the film in the paper tray for use in laser printers.
¾ To prevent special media such as transparencies and label sheets from sticking together...
User Guide - Page 122
... M20 Series is paper in the Getting Started chapter. Print
Printing a Document
The Xerox WorkCentre M20 and M20i supports printing from these environments. Prior to printing, ensure all relevant connections have been made, the machine is powered on your System Administrator. The job will automatically be connected and configured for your print job.
¾...
User Guide - Page 143
... each page of seconds the machine remains idle before Power Save is selected.
Set to On to enable the Power Save feature. Power Save Time Out Stamp RX Name
Alarm Sound
On ...date and time of reception and the reduction rate of each received transmission.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 9-3 L If feeding media smaller than A4/Letter, the...
User Guide - Page 193
... the power cord and plug it locks into place. Drum Empty
The drum cartridge is performed, a message indicating the nature of life. Refer to "Drum Cartridge" on page 11-3 Feeder. Err
The machine has a problem in the bypass tray. If the
Error, Heating Error and fuser unit.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i...
User Guide - Page 194
... split the transmission into more information. Refer to "Powering
the LSU (Laser Scanning On the Machine" starting on page 6-19 for service.
several redial attempts. poll.
Poll Code Err.
Page 11-12
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Troubleshooting
DISPLAY
MEANING
SOLUTION
Non-Xerox Toner Cart
You have used an incorrect
poll code...
User Guide - Page 195
Not Assigned No Paper
RX Tray Full Paper Jam 0 Paper Jam 1 Paper Jam 2 Power Failure Toner Empty
Toner Low
Retry Redial?
the output bin. Paper has jammed in the paper tray has run... to immediately redial, or [Stop] to automatically redial.
The memory has become Either delete unnecessary documents, or
full. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-13
User Guide - Page 196
... areas do not leave paper in the tray with paper from a new package. Page 11-14
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Refer to lighten the image. Copy image is skewed
Ensure that there is power to "Maintenance Tools" on page 9-25 for service. Blank copies
Ensure that may occur and...
User Guide - Page 197
....
Check the cable with a fresh supply.
Troubleshooting
CONDITION Frequent copy paper jams
Toner yield is being powered on the left open while copies are being made. Replace paper in the cartridge. Check/adjust paper guides...that the toner and drum cartridges are installed properly. be correct.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-15
User Guide - Page 201
... Fax is being received, do not correspond.
Check if a paper jam has occurred. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-19 Faxing Problems Solution Chart
PROBLEM
SUGGESTED SOLUTION
Originals are fed diagonally...the remote Fax is compatible with this device. SUGGESTED SOLUTION
Ensure the login information and password are no problems with the remote fax....
User Guide - Page 207
... Gray, Black and white Black and White 208 mm (8.2 inches) 216 mm (8.5 inches) 1 ~ 999 25% ~ 400% in 1% increments (from Platen) 25% ~ 100% in 1% increments (from Power Saver)
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 12-5
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