Xerox M20I Support Question
Xerox M20I Support Question
Find answers below for this question about Xerox M20I - WorkCentre B/W Laser.Need a Xerox M20I manual? We have 4 online manuals for this item!
Question posted by bjcodLy on April 18th, 2014
How To Replace A Drum On Workcenter M20i
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Current Answers
Answer #1: Posted by freginold on July 12th, 2014 4:21 AM
freginold
Member since:
December 20th, 2011 Points: 23,254,985
Member since:
December 20th, 2011 Points: 23,254,985
Hi, you can find instructions for replacing the drum starting on page 10-8 of the user guide. If you need to order a new drum, Amazon.com sells them for $56.99 (free shipping).
Related Xerox M20I Manual Pages
User Guide - Page 3
... Machine Overview 2-4 Installing Drum and Toner Cartridges 2-10 Making Connections 2-12 Powering On the Machine 2-14 Loading Paper 2-15 Help List...2-18 Machine Setup 2-19 Installing Software 2-23
3 Copy 3-1
Copying Procedure 3-2 Basic Copy Features 3-6 Special Copy Features 3-10 Using Interrupt 3-14
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page i Europe...
User Guide - Page 12
..., ensure that the total amperage of electric shock, contact your electrician to replace the receptacle if you are unable to the possibility of other materials may ...WorkCentre M20i User Guide Your equipment is equipped with this product is not in poor performance and could create a hazardous situation. The safety testing and performance of an extension cord with an energy saving device...
User Guide - Page 35
... need to be replaced a message displays.
¾ Turn the toner locking lever downwards until it locks into the
machine firmly until it into
place.
The product returns to light for an extended period. Never expose the drum to direct sunlight or touch the drum surface. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page...
User Guide - Page 168
... function is used to reset the drum counter after the drum has been replaced.
1
¾ Press the [Machine Status] key.
2
¾ Using ...
3
¾ Select [New Drum] and press
[Enter].
¾ To set the drum counter to exit the selection. System Admin Tools [Passcode Protect]
New Drum [On]
Page 9-28
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Otherwise, select [Off]...
User Guide - Page 170
... of originals scanned from the Document Feeder. - Replaced Drum - the number of prints since the drum was last replaced. -
Platen Scan Page - Total Impressions - Drum Impressions - System Admin Tools [Passcode Protect]
System Admin Tools [Billing]
Page 9-30
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Toner Impressions - the number of prints...
User Guide - Page 176
...
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Maintenance
Ordering Supplies
The Toner Cartridge and the Drum Cartridge are listed below to keep a record of the telephone number. The customer replaceable unit part numbers are available as customer replaceable units.
Use the space below :
CUSTOMER REPLACEABLE UNIT
Toner Cartridge Drum Cartridge
PART NUMBER
Europe...
User Guide - Page 180
....
A high rate of 2 Sided copying/printing reduces the overall life of life. CAUTION: Ensure the side cover is an option for an extended period. Maintenance
Drum Cartridge
The Drum Cartridge requires replacement when the drum life warning is displayed, after approximately 18,000 copies. Page 10-8
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
User Guide - Page 181
... be removed to replace the drum cartridge.
¾ Turn the cartridge locking lever upwards to release the toner cartridge.
4
¾ Pull out the used drum cartridge.
5
¾ Unpack the new drum cartridge and slide it in place, making sure
not to touch the surface of the
drum. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page...
User Guide - Page 193
...Fuser Error, Open Heat There is in stock. Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-11
Ensure a replacement cartridge is a problem in the Unplug the power cord and plug it...The side cover is degraded. If the
Error, Heating Error and fuser unit. Drum Empty
The drum cartridge is displayed. Close the side cover until it back in.
This may ...
User Guide - Page 196
...Feeder. Image rubs off the copy easily Replace the paper in the Document Feeder. If the problem persists, please call for service. Copies are on page 10-2.
Page 11-14
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
If no defects are too ... some conditions that may occur and the recommended solutions. If the problem still persists, clean the Drum Cartridge.
User Guide - Page 197
... cable Use an IEEE-1284 compliant parallel port cable. Replace paper in the cartridge. specifications may not be installed properly.
The product is recommended.
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page 11-15 Take care not to ensure that the toner and drum cartridges are forms, newsletters, books etc. Check/adjust...
User Guide - Page 212
...Group Dialing 6-7 Redial 6-7
Document Feeder 3-3, 5-2, 6-2, 8-3 Document Glass 3-4, 6-3, 8-4
Drum Cartridge 10-8 Replacing the Drum Cartridge 10-8
Drum Cartridge, installing 2-10 Drum Cleaning 9-29 Drum Replacement 9-28
E
Edge Erase copy 3-11
E-mail 5-2, 5-8
2 Sided 5-7 color original 5-7... Firmware Update Tab 9-12
Page Index - 2
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
User Guide - Page 213
...Drum 9-28 Notify Toner Low 9-27 Making Connections 2-12 Managing Departments 9-18 Manual Dialing 6-7
J
Job Status 6-5
K
Manual Group Dialing 6-7 Margin Shift
copy 3-11
Media Specifications 4-9, 12-7
Memory Fax 6-11
Keypad Dialing 6-6
Meter Readings 9-12
L
Models and Options 2-4 Multiple recipients 5-5
Laser...
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide
Page Index - 3
User Guide - Page 214
...17 Regulations - USA 1-15
Regulatory Information 1-9 Related Information Sources 1-4 Replacing the Drum Cartridge 10-8
Replacing the Toner Cartridge 10-5, 10-7 Resolution 5-8, 6-9
E-mail 5-8 Fax... Fax 12-4 General 12-6 Paper 12-7
Page Index - 4
Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide Index
Paper Supply
Auto Tray Switching 2-8, 3-2, 3-9, 4-5
Bypass Tray 4-5 copy...
System Administration Guide - Page 182
... is entered using Xerox CentreWare. The tools are provided. page 11-17. ¾ Clean Drum - These tools can also be accessed using Xerox CentreWare Internet Services (see page 11-19). Administration Tools
Maintenance Tools
A number of the WorkCentre M20i - sends an email to reset the drum usage after replacement - page 11-18. ¾ Billing Counters -
System Administration Guide - Page 185
... and press [Enter].
New Drum [On]
Xerox WorkCentre M20i System Administration Guide
Page 11-17...drum counter to exit the selection. Administration Tools
New Drum
This function is displayed and press
[Enter].
¾ To set the new drum:
1 ¾ Press the [Machine Status] button.
2
¾ Press
or
until New
Drum is used to reset the drum counter after a drum has been replaced...
System Administration Guide - Page 187
... produced by the toner. ¾ Drum Impressions - System Admin Tools [Billing]
Xerox WorkCentre M20i System Administration Guide
Page 11-19 the total number of originals scanned from the DADF. ¾ Platen Scan Page - the number of prints when the drum was last replaced. ¾ Replaced Drum - the number of prints produced by the drum. ¾ DADF Scan Page...
System Administration Guide - Page 189
... changes made within Internet Services
to check the status of the toner and drum in the WorkCentre M20i. Administration Tools
Checking Printer Status
Use these steps:
1
¾ Enable ...Internet Services" on page 11-20).
2
¾ At the CentreWare Internet Services Home Page for the WorkCentre M20i, select the [Status] tab.
3
¾ Select [General] to show the current status. Click the...
System Administration Guide - Page 193
...drum needs replacing.
5
¾ Enter the [Email Address] of alert you want notified. Xerox WorkCentre M20i System Administration Guide
Page 11-25 When the toner is detected.
NOTE: Click the [Undo] button to take effect.
When a drum...perform these instructions to an Email alert notification to be sent for the WorkCentre M20i, select the [Properties] tab.
3
¾ Select the plus symbol...
System Administration Guide - Page 216
... Definition 11-23
Printer Status 11-21
Index-ii
Xerox WorkCentre M20i System Administration Guide Counters Checking 11-26
trolCentre 11-35
Email Setup 9-23
Downloading PostScript Fonts using ControlCentre Enabling 7-5
11-36
Enabling Internet Services 9-20, 10-8
Drum Cleaning 11-18
Ethernet Configuration 7-7
Drum Replacement 11-17
Fax General Setup 10-9
Fax Phone Book...
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