Xerox M15I Support Question
Xerox M15I Support Question
Find answers below for this question about Xerox M15I - WorkCentre B/W Laser.Need a Xerox M15I manual? We have 3 online manuals for this item!
Question posted by tshook on February 22nd, 2012
Lost Power To Our M15i
needed to replace the black toner:
Turned off machine
replaced black toner
flipped the on switch
There is no evidence of power to the machine
plug is in, outlet is ok
What is the problem?
Current Answers
Related Xerox M15I Manual Pages
WorkCentre M15/M15i User Guide - Page 8
... some time to "Getting Started" on the configuration purchased. The WorkCentre M15 is a digital device capable of use, but to use , refer to read the User Guide.
Page 1-2
Xerox WorkCentre M15/M15i User Guide The features and functions available on the machine depend on page 2-1. WorkCentre M15i: A copier, printer, fax and scanner with Document Glass and optional...
WorkCentre M15/M15i User Guide - Page 12
...needed to ensure the continued safe operation of other materials may be connected to insert the plug into an earthed power outlet. Page 1-6
Xerox WorkCentre M15/M15i User Guide To avoid risk of electric shock, contact your electrician to replace... plug, provided with an energy saving device to conserve power when the machine is a safety feature. This plug will step or trip on the power ...
WorkCentre M15/M15i User Guide - Page 16
... be used with this equipment to lasers, the equipment complies with laser product performance standards set by the XEROX 47 Part 15 Corporation may cause harmful interference to provide reasonable protection against harmful interference when the product is operated in a commercial environment. Page 1-10
Xerox WorkCentre M15/M15i User Guide
Reference CFR Changes or...
WorkCentre M15/M15i User Guide - Page 23
...sum of the RENs of the power utility, telephone lines and internal ...devices does not exceed five.
CAUTION: Users should not attempt to a telephone interface.
This precaution may consist of any combination of devices subject only to disconnect the equipment. Users should contact the appropriate electric inspection authority or electrician, as appropriate. Xerox WorkCentre M15/M15i...
WorkCentre M15/M15i User Guide - Page 27
Getting Started
3
Ø Ensure the following
components are available:
USB Cable
AC Power Cord
Telephone Line Cord
Software
User Documentation
Starter Toner Cartridge Drum Cartridge
Xerox WorkCentre M15/M15i User Guide
Page 2-3
WorkCentre M15/M15i User Guide - Page 29
... before connecting the cable. The machine displays 'WARMING UP PLEASE WAIT...'
For details refer to "Unpacking" on page 2-2.
Ø Connect the AC Power Cord to the machine and a power outlet.
Ø Press the ON/OFF switch to the PC. OR
Ø Connect an IEEE1284 Parallel Port Cable (sold separately). ON/OFF Switch
Xerox WorkCentre M15/M15i User Guide
Page 2-5
WorkCentre M15/M15i User Guide - Page 46
LINE
Output Tray
Paper Cassette
AC Power Cord Connector Parallel Connector
On/Off Switch
Paper Exit Extension
NOTE: This picture represents a WorkCentre M15i.
Page 3-6
Xerox WorkCentre M15/M15i User Guide Product Overview
Rear View:
ADF Connector
USB Connector
Document Cover
Document Glass
Telephone Connections
EXT.
WorkCentre M15/M15i User Guide - Page 71
...problems...other synthetic materials
Xerox WorkCentre M15/M15i User Guide
Page 5-9... Re-wrap partly used .
- Use only well-constructed envelopes with specifications. Ø Follow these simple rules to prevent dust and moisture from extreme heat or cold, such as radiators or open windows.
- Paper and Other Media
Media Guidelines
Ø Always use high-quality, laser...
WorkCentre M15/M15i User Guide - Page 72
...200°C (392°F) for long periods of labels through the product.
Ø Do not use in laser printers.
Ø To prevent special media such as they are read and carried out. Dust and dirt may...no exposed adhesive material between the labels. Page 5-10
Xerox WorkCentre M15/M15i User Guide
The relative humidity should be between 15 to 30 degrees centigrade (59 and 86 degrees fahrenheit...
WorkCentre M15/M15i User Guide - Page 94
WorkCentre M15i SECURE RECEIVE
[ON...]
WorkCentre M15i ENTER PASSCODE
[_ _ _ _]
2
Ø Press [Menu/Exit]. 'SYSTEM
DATA' displays. Printing Secure Faxes
1
Ø Ensure 'FAX' displays.
Ø If not, press the [Copy/Fax/Scan]
key repeatedly until 'FAX MODE'
displays and press [Enter]. Fax (M15i Only)
5
l The passcode must also be entered to switch off SECURE RECEIVE.
Ø To enable...
WorkCentre M15/M15i User Guide - Page 98
The steps provided should be powered on the application being used as a guide and may vary depending on and ... Print Options Ø Select [Print] from a PC, ensure the WorkCentre M15/M15i is selected as the default printer.
Ø Select [Properties] or [Setup] and change the settings required.
Ø Select [OK] to close the properties dialog box.
Printer Driver software must be used...
WorkCentre M15/M15i User Guide - Page 103
All other tabs remain unchanged. Xerox WorkCentre M15/M15i User Guide
Page 7-7 Print
Control Options
There are lost.
If the tip of the mouse pointer is rested on ...will display a brief Help Tip about that were in the bottom right of the printer driver screens:
OPTION OK Cancel Apply Defaults
Help
DESCRIPTION
Saves all the new settings and closes the driver or dialog. Closes the ...
WorkCentre M15/M15i User Guide - Page 111
...machine remains idle before switching to reduced power.
Use to switch off the Power Save feature. Set to ON to print a transmission report after each outgoing fax job.
The machine... [Start]. Settings range from an extension phone plugged into the machine's EXT jack. SETTINGS Cassette Paper Bypass Paper
...switch off the Auto Journal report. Xerox WorkCentre M15/M15i User Guide
Page 9-3
WorkCentre M15/M15i User Guide - Page 126
... as Speed dial numbers and Group dial numbers.
Journal
Help List This list shows the machine's basic functions and commands to more than one of the following reports are available on the machine. Page 9-18
Xerox WorkCentre M15/M15i User Guide The list shows the starting time, type of the user-Enterable options. The...
WorkCentre M15/M15i User Guide - Page 159
....
Xerox WorkCentre M15/M15i User Guide
Page 11-13
Refer to the normal operating temperature.
Troubleshooting
LCD Error Messages
If an abnormal condition arises in the LSU (Laser Scanning Unit). the bypass tray. Drum Warning
The drum cartridge is a problem in . Clear the jam. Refer to
the ADF. Unplug the power cord and plug it back...
WorkCentre M15/M15i User Guide - Page 160
... 11-14
Xerox WorkCentre M15/M15i User Guide Refer to "Paper Jams" on page 11-5.
The machine stops. Take out the toner cartridge and gently shake it is waiting for the line to clear then try again.
A problem with a new toner cartridge.
The machine cannot connect with the remote machine, or has lost contact because of a problem on page 105...
WorkCentre M15/M15i User Guide - Page 161
... fax machine an incorrect poll code has been used.
CONDITION
SUGGESTED SOLUTION
The LCD does not turn on
Check that the product is dark, use the Lighten/Darken button to the receptacle. If the original is plugged into an electrical receptacle and ensure that may occur and the recommended solutions. Xerox WorkCentre M15/M15i User...
WorkCentre M15/M15i User Guide - Page 162
... a new package. Replace paper in paper cassette with paper from the Toner Cartridge than expected
SUGGESTED SOLUTION
Ensure that the paper is the proper paper weight 80 g/m2 (20 lb) bond paper is being powered on the Document Glass or face up in the cartridge. Page 11-16
Xerox WorkCentre M15/M15i User Guide The...
WorkCentre M15/M15i User Guide - Page 177
... 9-21 Conventions 1-3 Copier Problems Solution Chart 11-15 Copy 4-6 1-2 Sided 4-8 collated 4-8 Lighten/Darken 4-7 Original Type 4-6 Paper Supply 4-6 Reduce/Enlarge 4-7 start 4-5 Copy Features 4-6 Copy quantity 4-4 Copying Procedure 4-2 Counters Information 9-25 Customer Replaceable Units 10-5 Drum Cartridge 10-9 Toner Cartridge 10-5 Customer support 1-5
Xerox WorkCentre M15/M15i User Guide
Page...
WorkCentre M15/M15i User Guide - Page 181
... Resetting the machine 11-21 Solving Problems 11-15 TX Poll 6-9 TX-RX JOURNAL 9-16
U
User Interface 3-7 Using ControlCentre 5.0 9-21
Using the automatic document feeder 6-2, 8-3 Using the document glass 4-3, 6-3, 8-4
W
Welcome 1-2 Welcome Center 1-5
Canada 1-5 US 1-5 Windows 2000/XP 7-5 Windows 95/98/Me 7-5 Windows NT 4.0 7-5
X
Xerox Welcome Center 1-5
Xerox WorkCentre M15/M15i User Guide
Page...
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