Question posted by thereedhouse on September 27th, 2010

Icant Sign Into My Windows Live Account. I Have Tried Everything!!! Cant Reset

A couple of days ago I was asked by WL to reset password (?) out of the blue. I did but then yesterday it kept asking me for the 6 letter code and everytime I typed it in, it said it was wrong. So I got locked out and it takes me to change your password page but then tells me the instructions will be sent to my email address?? I can't open my EMAIL! This password was about 8 years old!! What's next?? 

Current Answers

Answer #1: Posted by DreadPirateRoberts on November 30th, 2010 4:47 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
1,090
points
If you have forgotten your Windows Live ID password, follow these steps to rest the password: Visit the following Web page, and then click Forgot your password?: http://account.live.com (http://account.live.com)

 

Note: To access the Forgot your password option, you may have to either select or move the pointer over the appropriate Windows Live ID that you want to reset the password for. Type your Windows Live ID, type the characters that appear in the Picture box, and then click Continue. On the Reset your password page, you must select the method by which you want to reset your password. Then, follow the steps to complete the password reset. You have successfully reset your password when you receive the following message:

You've changed your password Click Done to continue.

If you know your password but you want to change it, follow these steps: Visit the following Web page: http://account.live.com (http://account.live.com) Sign in by using your Windows Live ID and password. On the Account page, click Change next to Password. In the corresponding boxes, enter the following information, and then click Save: Old password New password New password again

Important: If you selected the check box next to Save my Password when you signed in to the service, and if you then change your password, make sure that you now clear the check box next to Save my Password. Then, try to sign in.

Similar Questions

Last 4 Days I Cannot Open My Emails With Microsoft Asking For A Code ..what Is T
What is going on...O my God I can't check my emails without them asking for a code...is my Laptop ha...
(Posted by bernicegagnon 10 years ago)
I Have Been Trying For 4 Days To Get My Hotmail Account Unblocked.
I need a telephone number for Windows Live to get some help.
(Posted by sherrieott 11 years ago)
Resetting Password
It won't let me reset my password.
(Posted by rida4life 11 years ago)
I Have Been Blocked From My Hotmail Account And Cant Reset Password
i have been blocked from my hotmail account but to get a new password windows live asks for a emai a...
(Posted by trayandy 13 years ago)
Resetting Password For Windows Live Messenger
I cannot seem to reset my password. I was asked a series of personal questions onSaturday, 19th Mar...
(Posted by janetwatson40 13 years ago)
Ask a New Question
Use the box below to post a new question about Windows Live.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Windows Live Reviews

View thousands of Windows Live user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Windows Live customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Windows Live customer service rankings, employee comments and much more from our sister site.