Whirlpool WFW97HEXW Support Question
Whirlpool WFW97HEXW Support Question
Find answers below for this question about Whirlpool WFW97HEXW.Need a Whirlpool WFW97HEXW manual? We have 5 online manuals for this item!
Question posted by grammalyons on April 15th, 2012
Washer Stops...why?
14 minutes into the rinse cycle I get the message "check to make sure both H/C water faucets are open completely. Low water pressure or water supply block." Then you can press a series of troubleshooting questions. Hoses were removed and cleaned and problem persists. The washer also will not spin at that point but just drains.
Current Answers
Related Whirlpool WFW97HEXW Manual Pages
Dimension Guide - Page 1
...
Drain system can be needed.)
Laundry tub drain system
41/2" (113 mm)
min.
30" (762 mm)
Minimum capacity: 20 gal. (76 L).
Always secure drain hose with product. Minimum carry-away capacity: 17 gal. (64 L) per minute.
If you must install higher than 96" (2.44 m) from bottom of your Washer User Instructions.
Dimensions are...
Installation Instructions - Page 2
....5 mm)
Parts supplied:
NOTE: All parts supplied for ordering information, or see the Assistance or Service page on the back page of your retailer for installation are in the washer basket.
Tools needed:
Optional tools:
Adjustable or open end wrenches 1⁄2" (13 mm) and 9⁄16" (14 mm)
Level
4" min (102 mm)
Wood block
Ruler or...
Installation Instructions - Page 3
... walls, doors, and floor moldings.
Add spacing of 1" (25 mm) on washer, and water pressure of 1" (25 mm) under counter installation:
4" (102 mm)
3" (76 mm)
24 in low temperatures.
Recessed area or closet installation (stacked washer and dryer):
6" (152 mm)
Recessed area or closet installation (washer only):
34" min. (864 mm)
3" (76 mm)
48 in.2 (310...
Installation Instructions - Page 4
... no higher than 96" (2.44 m) from bottom of washer. Minimum carry-away capacity: 17 gal. (64 L) per minute. Top of drain hose should be at least 30" (762 mm) high; Top of washer. (Additional hoses may be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub. Minimum siphon break height: 28" (710...
Installation Instructions - Page 5
...run with a qualified electrician if you are not sure the washer is properly grounded.
Move washer to within 4 ft (1.2 m) of the ...equipment grounding conductor must be connected to avoid excessive noise from washer. n Check with the circuit conductors and connected to a gas pipe. ... equipped with a power supply cord having an equipment-grounding conductor and a grounding plug. grounding conductor ...
Installation Instructions - Page 6
...spacers from the cord. Connect Drain Hose
7.
For a laundry tub or standpipe drain, go to back of hole. NOTE: If washer is not already in place on cabinet back with four ...with clamp. For a floor drain, remove the preinstalled drain hose form as shown. Pull power cord through opening in Step 8. 3. You may need additional parts with a 13 mm (1/2") wrench. Place power cord over...
Installation Instructions - Page 7
NOTE: Both hoses must be attached and have water flowing to the washer.
10. Use pliers to hot water faucet.
Damage can result. For optimal performance, hot and cold water must be supplied to inlet valves. do not force excess hose into a laundry tub, drainpipe, or bucket to washer correctly. Attach hose to tighten couplings an additional two-thirds...
Installation Instructions - Page 8
... reduce risk of washer, checking each side and front. A small amount of washer
place level here
Attach hot water hose to laundry tub leg, drain standpipe, or inlet hoses for future reference. Secure drain hose
Laundry Tub
Standpipe
Wall
4.54".5" (113 mm)
4.5" (113 mm)
4.5" (113 mm)
Grip washer from top and rock back and forth, making sure all four...
Installation Instructions - Page 9
q Check that transport materials were completely
removed from the washer cabinet. q Read "Using Your Washer" in your washer, press power and choose the QUICK WASH cycle and run it without clothes. Use 1/2 the manufacturer's recommended amount for leaks around faucets, valves, and inlet hoses.
Be sure you have correct electrical supply and recommended grounding method. q Remove ...
Use & Care Guide - Page 4
... press once while a cycle is in the control if the detergent used is turned on either side of 2x concentration.
4 COLOR LCD DISPLAY SCREEN This screen will display current options and settings, cycle information, and estimated time remaining. NOTE: When the washer is different than factory preset of the screen to access helpful laundry and troubleshooting...
Use & Care Guide - Page 5
...EcoBoost™ option provides additional energy savings through reduced hot water usage and maintains cleaning performance by pressing and holding for the best performance. This will likely result in longer cycle times and reduced rinsing performance.
Low-water washing creates excessive sudsing with the Quick Wash cycle, you the convenience of the dispenser drawer for 3 seconds to...
Use & Care Guide - Page 7
... a load size recommendation, follow the load size recommendations noted for rinses. Extra-large load: Fill the washer drum, but make sure clothes can be used together. For best performance, not all settings are default settings for reduced drying times. This cycle adds water, then uses high-speed tumbling and an extra high-speed spin. Spin speed...
Use & Care Guide - Page 8
...
8
Open the washer door. Synthetics, knits, and corduroy fabrics will pick up of suds for loading suggestions.
This initial cycle serves to your laundry
Sort items by recommended cycle, water temperature,...follow fabric care labels and laundry product instructions. First wash cycle without clothes. Load laundry into fabric. Treat stains promptly and check for best cleaning and ...
Use & Care Guide - Page 9
... liquid HE detergents, you are 2x detergent concentration and normal water hardness. See "Accessories" for a single load
Tab
Use only HE High Efficiency liquid detergents. Make sure it is recommended, or powdered detergent may seep out of 6x concentration detergent. Insert the dispenser cartridge completely in detergent compartment as described in steps 3-6. 3.
Close fill...
Use & Care Guide - Page 10
... the washer.
8. See "Cycle Guide" for correct amount of fabric softener based on using My Cycle and Specialty Cycles, see "My Cycle and Specialty Cycles".
10 Overfilling dispenser will not dispense correctly.
5. Add liquid chlorine bleach
to dispenser (if desired)
Oxi-type boosters or color-safe bleach can be added to the drum prior to adding laundry.
7. Make sure...
Use & Care Guide - Page 11
... Start option using the Delay Wash option, use of the wash cycle by lengthening the wash time on a cycle, press MORE INFO. Press START/PAUSE to continue the cycle. Press and hold again to set a delayed Start:
1. The washer door will unlock once the washer movement has stopped. NOTE: Not all options are unable to start
Normal/Casual
Delay...
Use & Care Guide - Page 13
... towel. It may take approximately 3 minutes.
7. Lift cover on the screen and the door will not be used for better ventilation and drying of bleach to CLEAN WASHER cycle. IMPORTANT: Cartridge is empty.
2. Make sure laundry drum is not dishwasher safe.
13 Press POWER to unlock.
9. Select CLEAN WASHER with Affresh™ cycle.
6.
If any items are detected in...
Use & Care Guide - Page 14
... out until it stops. 2. Inspect the gray colored seal between the door opening and the basket for prolonged periods. a) Mix a dilute solution, using the procedure that follows.
IMPORTANT: Wear rubber gloves when cleaning for stained areas. WASHER MAINTENANCE
CLEANING THE DISPENSER
You may find laundry product residue leftover in warm, soapy water, using a damp cloth...
Use & Care Guide - Page 15
.... Shut off both water faucets. Unplug washer or disconnect power. If washer will not freeze. Place inlet hoses and drain hose inside washer basket. 6. To avoid structural damage to your washer, it must be transported in basket and run washer through BULKY ITEMS cycle to water pressure surges. REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use washer again: 1. Use...
Use & Care Guide - Page 17
... recommendations.
USING THE BUILT-IN TROUBLESHOOTING FEATURE
1.
Make sure the washer door is closed completely. See the instructions above to the Installation Instructions for assistance and to drainpipe or laundry tub. Press MORE INFO
2. Cycle Time
min
Press and hold the START/PAUSE button 2-5 seconds. Incorrect power supply. See "Washer Maintenance."
Warm/Cold Extra...
Whirlpool Knowledge Base Results
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Washer is not cleaning laundry - Top-load HE washer with Dispensers in Corners
... suds for washing heavy soils in warm rinse water setting wrinkles into the dispenser before laundering. Are the load items discolored? Dye transfer can result in cold or hard water. Are the hot and cold water inlet hoses reversed? Make sure the hot-water inlet hose is not completely submerged in this washer. See the Installation Instructions for proper... -
Loads are wrinkled - Top-load HE washer with Dispenser Drawer
... wrinkles and reduce setting of wrinkling. Make sure the hot-water inlet hose is connected to the faucets. washer with Dispensers in Corners Sounds during a cycle with reduced spin speeds. Did the wrinkling occur during drain - Are the hot and cold water inlet hoses reversed? If safe for too long after the cycle ended? video Not rinsing well - video Loads are wrinkled... -
Washer is not cleaning laundry - Top-load HE washer with Dispenser Drawer - video
... is automatically added during a cycle that require cold-water rinses. Not rinsing well - video My Cabrio High Efficiency washer is on the lid lock. You will hear a click, the basket will make soil removal easier. Add only one or two items when the Sensing light is not cleaning laundry. Reversed inlet hoses can occur when mixing...
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