Whirlpool WFW96HEAU Support Question
Whirlpool WFW96HEAU Support Question
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Question posted by Thebridgesplace on June 6th, 2014
Whirlpool Washer Wfw96heau Trouble Shoot
Washer was unplugged bec we were having electrical grounding problem. Now grounding solved and washer plugged back in. Light on for door lock and when door is opened the drum light is on,but the washer will not turn on.
Current Answers
Answer #1: Posted by Odin on June 7th, 2014 7:32 AM
Odin
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April 10th, 2010 Points: 41,236,690
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Related Whirlpool WFW96HEAU Manual Pages
Energy Guide - Page 1
...
▼
$10
$71
Cost Range of Similar Models
125 kWh
Estimated Yearly Electricity Use
$10
Estimated Yearly Operating Cost
(when used with a natural gas water ...capacity models. • Estimated operating cost based on eight wash loads a week and a 2007
national average electricity cost of 10.65 cents per kWh and natural gas cost of this label before consumer purchase. Government
Federal...
Dimension Guide - Page 2
... is equipped with a qualified electrician if you need to a gas pipe.
or 20-amp, fused electrical supply is properly grounded.
Select method you are not sure the washer is required. Dimensions are needed .)
Because Whirlpool Corporation policy includes a continuous commitment to improve our products, we reserve the right to change materials and specifications without...
Installation Guide - Page 4
...; A 1/4" (6 mm) diameter to pump higher than 96" (2.44 m) from bottom of standpipe must be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub. Top of washer. See "Alternate Parts". Wall standpipe drain system
4.5" (114 mm)
min. 30" (762 mm)
Minimum capacity: 20 gal. (76 L). Select method you have an overhead...
Installation Guide - Page 6
...form as shown. Pull power cord through opening in place on cabinet back with four transport bolt hole plugs included with separate directions. NOTE: If washer is not already in rear panel and... damage, a certified technician must properly set up washer for relocation.
6 For a laundry tub or standpipe drain, go to center of washer.
Slide each bolt and spacer to step 9. Squeeze...
Installation Guide - Page 7
... to hot water faucet. IMPORTANT: Only 41⁄2" (114 mm) of laundry tub. Attach the hose labeled hot to water
faucets
4.5" (114 mm)
Place hose into a laundry tub, drainpipe, or bucket to tighten couplings an additional two-thirds turn. Screw on washer. Both hoses must be connected to water faucets with new inlet hoses...
Installation Guide - Page 8
...Laundry Tub
Standpipe
4.54".5" (114 mm)
4.5" (114 mm)
Wall
4.5" (1143 mm)
Grip washer from side to laundry tub leg, drain standpipe, or inlet hoses for leaks
Remove cardboard from beneath washer. Repeat, rocking washer...inlet hoses to faucets or washer. Check levelness of water may enter washer. Use pliers to tighten couplings an additional two-thirds turn on floor. Damage can ...
Use & Care Guide - Page 3
... dryer to be installed on options and ordering, call 1-800-807-6777 or visit us at www.whirlpool.ca.
15" Pedestal Color-matched pedestals raise the washer and dryer to dispense a single dose of the washer. For more comfortable working and storage area.
Precision Dispense Liquid HE Detergent Cartridge If you frequently alternate...
Use & Care Guide - Page 4
... your washer. Touch the desired option along the bottom of the display to add a garment, you want to adjust settings. Precision Dispense -
For best results, use for your laundry load....are available on and off. Turn the knob to turn the washer on all models. 4
1
2
3
7
6
NOTE: The control panel features a sensitive surface that responds to a light touch of your selections are ...
Use & Care Guide - Page 7
...or enough for information on the tab and lift the fill door. To Fill: Push back on detergent concentration.
The washer will show the detergent level (Low or Empty).
Use ...of the dispenser cartridge is completely closed .
USING THE PRECISION DISPENSE DRAWER
1. Open the dispenser drawer.
2. Add laundry products as shown. Slowly close the dispenser drawer. NOTES:
n A small ...
Use & Care Guide - Page 10
... it firmly until the latch clicks. USING YOUR WASHER
First wash cycle without clothes. This initial cycle serves to prevent pilling. NOTE: Do not add clothes to washer drum prior to your laundry
Single-dose laundry packet, Oxi-type boosters, color-safe bleach, or fabric softener crystals can plug pumps and may cause damage to adding...
Use & Care Guide - Page 11
...to turn on type of fabric softener. Always follow manufacturer's directions for correct amount of fabric softener based on washer
Pour a measured amount of liquid fabric softener into washer.... chlorine bleach. Overfilling dispenser will not dispense correctly. USING LAUNDRY PRODUCT DISPENSERS
NOTE: Do not add single-dose laundry packets, Oxi-type boosters, color-safe bleach, or fabric...
Use & Care Guide - Page 13
....
13 To avoid odors, leave the door open the door to add garments: If you will remain locked during the wash cycle.
To turn off the Fan Dry option, touch POWER. Unlocking the door to add 1 or 2 missed garments, you will unlock once the washer movement has stopped. Then close door and touch and hold again to start...
Use & Care Guide - Page 14
...bleach than the recommended amount because that uses higher water volumes in your washer, which in turn may otherwise accumulate in combination with bleach. iv. Wipe down these ...rate at which soils and detergent accumulate. 3. A lways leave the washer door slightly ajar between the door opening
and the drum for proper use to begin the cycle. Dilute Liquid Chlorine Bleach ...
Use & Care Guide - Page 15
...the washer itself. Align edges of dispenser with a damp cloth and towel dry either repeat the Clean
Washer cycle or to wash laundry using your washer to...washer, then slide dispenser back into slot.
15 Touch POWER on the washer once. 2. The washer will begin to help keep it looking new. IMPORTANT: To avoid damaging the washer's finish, do not use abrasive products.
The washer door...
Use & Care Guide - Page 18
... fails, unplug washer or disconnect power for items in drum during that...plug in display
The cycle was paused or cancelled. Open and close the door to clear the code. than 96" (2.4 m) above
appears in Display
Once any kinks in display
The dispenser cartridge is closed . Then touch POWER again to restart washer.
18 Then touch POWER again to restart washer. Washer door not locking...
Use & Care Guide - Page 19
... Washer."
The door will lock, unlock, and lock again. This is normal for flexing or sagging. This is opened during the spin/drain cycles.
In Canada www.whirlpool.ca for proper installation:
Fill hoses not attached tightly. Check floor for an HE front load washer. See "Level the Washer" in the Installation Instructions. Noises
Clicking or metallic noises
Door locking...
Use & Care Guide - Page 20
... electrical supply. Normal washer operation. Plug power cord into a grounded 3-prong outlet.
Replace any kinks in washer drum. Washer will pause during certain phases of tumbling and soak.
Following this concentrated tumbling, more water is low. Do not add more water to provide a high concentration of the cycle to the washer.
20
If you experience
Possible Causes
Washer...
Use & Care Guide - Page 21
...
Select DRAIN & SPIN to 12 hours. The washer door will unlock at www.whirlpool.com/product_help - While this time. The door remains locked during this option is on your garment. For ...Washer not loaded as a rug or jeans jacket with fast spin speeds.
Small items may be opened between the washer drum and the outer tub.
Check the drum for proper water supply. To unlock the door...
Use & Care Guide - Page 23
...hard."
23 In Canada www.whirlpool.ca for washing heavy soils in cold or hard water.
Door not left open to allow the washer to avoid dye transfer. Unload washer as soon as cycle is ... whites and lights.
Use more detergent for assistance and to load. Avoid overfilling. Not enough detergent used , or hard water.
Not using HE detergent or using dispensers.
This washer has a tight...
Use & Care Guide - Page 24
.... When excessive suds are washed in the bleach compartment. This routine will be out of lightly soiled garments. Liquid chlorine bleach not used in dispenser after cycle has finished.
Cycle time changes or Normal washer operation.
Single-dose laundry packet not dissolving
Water in bleach compartment. It is normal for smaller load sizes...
Whirlpool Knowledge Base Results
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Product Registrations
... Refrigerator Room Air Conditioner Warming Drawer Washer Front-Loading Washer Top-Loading Washer Top-Loading HE All Subs and have a: Can I have a question about: Print Answer Email Answer Subject Denotes a required field. Electric Range - Email: Your Feedback: The answer describes my issue, but does not solve my problem Gas Drying Cabinet Freezer Hood & Vent... -
My front load washer has an odor
... ? Check one of the following to remove odors from a front-load washer without a Clean Washer cycle. Use of visible residue. See, Cleaning the door seal . This washer has a tight seal to allow for details. Leave the door slightly open after use a dehumidifier. Clean the door seal of non-HE detergent can cause a film residue, which can... -
Detergent is on the load - Top-load washer
... Water Level option, turn the knob to move freely. Did you may not allow the load to the next highest water level setting. Detergent remains in the washer, and follow the detergent manufacturer's directions. Clothing that is not cleaning laundry - Older laundry detergent does not dissolve well in the washer, especially powdered detergent. Detergent...
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