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Western Digital WDBC3G0010HAL Support Question

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Question posted by bryannjackson on August 3rd, 2013

On Up Dating Driver Had A Power Cut In Mid Way, Now Not Working.

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Answer #1: Posted by tintinb on August 4th, 2013 6:33 PM

This answer was accepted by the poster of the original question.

tintinb

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I believe that there is no problem with the driver software of your Western Digital WDBC3G0010HAL because this device does not require a driver software to be installed. The sudden power outage may have caused a software corruption or device failure.

If you have more questions, please do not hesitate to ask here at HelpOwl. Experts here are always willing to help you by providing the best answers to solve your problem.

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TinTin

Related Western Digital WDBC3G0010HAL Manual Pages

User Manual - Page 2

...support service at the best telephone number shown below. This 30day period starts on the date of your WD product serial number, system hardware, and system software versions available. WD... your product online at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to address...

User Manual - Page 5

... Book Icon 59 Using the Drive Power Button 60 Unlocking the Drive 60 Unlocking Your Drive with the WD SmartWare Software 60 Unlocking Your Drive Without the WD SmartWare Software 61 Uninstalling WD SmartWare Software 62 9 Troubleshooting 64 Installing, Partitioning, and Formatting the Drive 64 Frequently Asked Questions 64 A Installing an SES Driver 66 Installing on Windows...

User Manual - Page 6

... of mind knowing that your drive. MY BOOK ELITE USER MANUAL 11 About Your WD Drive Welcome to your My Book™ Elite™ external hard drive, an elegant, high-capacity storage...this book-like volumes on each drive. The new sleeker design brings beauty and brains together. Customize your backup, set drive security, run diagnostics, manage the power settings, and more from unauthorized ...

User Manual - Page 7

...com/updates. Kit Contents As shown in your My Book Elite external hard drive kit includes the following: • My Book Elite external hard drive • WD SmartWare software (included on and off with ...you to save energy. Ready to 30%, a sleep mode reduces power during idle times, and a power-saving feature turns the drive on the drive) • USB cable • AC adapter • Quick ...

User Manual - Page 9

... 10-19 5-9 The numerical display indicates the percentage of My Book Elite Drive Indicators The My Book Elite drive has four indicators: • Capacity gauge • Customizable label • Power/activity LED • Lock indicator LED Capacity Gauge. The capacity gauge only works if the WD SmartWare software is horizontal) to left (if the...

User Manual - Page 10

... remains on . USB 2.0 is turned off only when you remove the password from your running computer, the drive automatically powers on the drive even when it is backwardcompatible with USB 1.1. Lock Indicator LED. The power button only works when the WD SmartWare software is to register online at USB 1.1 speed (up to get the latest...

User Manual - Page 19

... important file. Note: Automatic backup protection is continuous for your computer's hard drive, all your valuable data to its original location whether you the power to: • Secure your drive-In drive settings, create a password to protect your encrypted drive from your My Book drive to any location on that has been lost all of your My...

User Manual - Page 20

... your My Book as an external hard drive. Whenever you are uncertain about what to quickly guide you will not be able to: • Protect your My Book drive, the Additional Files category includes...system and hidden files that are not backed up include system files, program files, applications, and working files like .tmp and .log files. • The Retrieved category, also shown against a...

User Manual - Page 25

... Backup and Pause Backup buttons for new or changed files and resumes automatic, continuous backup as your My Book drive is connected to your hard drive • Existing file that is changed in any way This protection is automatic-the WD SmartWare software does it for as long as before. Note: Automatic backup protection...

User Manual - Page 27

... bar and a message indicating the amount of data that has been backed up all of your computer's hard drive changes to set up . If you to back up , try: • Saving and closing all ...of your operating system files that are not backed up include system files, program files, applications, and working files like .tmp and .log files. • The Retrieved category, also shown against a dark ...

User Manual - Page 28

...some of your computer files: 1. On the Backup screen (see Figure 10 on the drive to open the backup files content box: BACKING UP YOUR COMPUTER FILES - 23 MY ...drive is full means that the WD SmartWare software runs your backup job in the WD Online box to display the Home screen. If you computer for other things during the backup. Click External Hard Drives and select the best drive...

User Manual - Page 44

.... • Diagnostics-Run diagnostics and status checks to make sure your drive is working properly. • Sleep Timer-Turn your drive off during periods of extended inactivity to conserve power and extend the life of the drive. • Drive Erase-Erase all of your My Book drive. • Security-Create, modify, and disable passwords that keep others...

User Manual - Page 47

... e-mail notifications about software updates, product enhancements, and price discount opportunities. 8. Click Register Drive to conserve power and minimize long-term wear on page 43. Setting the Drive Sleep Timer The drive sleep timer turns off the drive. 3. In the Turn off Drive box, select the inactivity time interval at which you no longer need any...

User Manual - Page 56

... use with the Mac computer: Your My Book drive is the name you assigned to the volume when you normally use as an enhanced-performance external storage device. As prompted, when the installation completes, click Yes to continue. 6. 3. Type the password that installing the drivers requires you to restart your computer to make...

User Manual - Page 61

... SmartWare software • Check the drive status • Safely dismount the drive and the virtual CD The following sections describe how to use the icon and other ways to do these things. This space.... Files that are not backed up include system files, program files, applications, and working files. • The Retrieved category, also shown against a dark gray background, includes all of...

User Manual - Page 63

... prompt to select the volume. Using the WD SmartWare Icon To safely dismount the drive using either the: • WD SmartWare icon • My Book icon • Drive power button CAUTION! You might hear the drive power down or removing the drive. Before you to close all active windows and applications before shutting down . 3. USING THE...

User Manual - Page 64

... desktop and click Eject "WD SmartWare": 3. or control-click the My Book icon on a Mac computer: You might hear the drive power down. 2. Using the My Book Icon To safely dismount the drive using the My Book icon: 1. or control-click the WD SmartWare icon on the submenu, select Unmount CD: 4. USING THE...

User Manual - Page 70

...USB 2.0 external storage product. Contact the adapter card manufacturer for computers with limited bus power. Q: Why won't my computer boot when I connect my USB drive to your WD portable USB drive. For...system configuration, your computer may be sure that its drivers are installed. A: Depending on the computer desktop? A: Be sure the drive is plugged in the U.S., visit our website at ...

Product Specifications - Page 1

Create a personalized e-label on the spine and make this elegant drive your digital life. My Book® Elite™ External Hard Drives Premium backup and storage Customizable e-label Visual backup control center Password protection and hardware-based encryption With reassuring visual backup, drive encryption, and password protection, the My Book Elite is one safe place for...

Product Specifications - Page 2

... TB WDBAAH0020HCH 1.5 TB WDBAAH0015HCH 1 TB WDBAAH0010HCH 640 GB WDBAAH6400ECH Kit Contents External hard drive WD SmartWare software USB cable AC adapter Quick Install Guide operating Specifications Data...one trillion bytes. My Book Elite External Hard Drives Product Features See your backup, set drive security, run diagnostics, manage the power settings, and more elegant. Limited ...