Western Digital WDBAAJ0020HSL Support Question
Western Digital WDBAAJ0020HSL Support Question
Find answers below for this question about Western Digital WDBAAJ0020HSL - My Book Studio.Need a Western Digital WDBAAJ0020HSL manual? We have 3 online manuals for this item!
Question posted by koutaafl on July 12th, 2017
My Mac Does Not Recognise My Wd 160gb 2.5 Passport Ext Hdd
my mac does not recognise my WD 160GB 2.5 Passport Ext HDD
Current Answers
Answer #1: Posted by Bruce7194 on September 19th, 2017 4:57 AM
Bruce7194
Member since:
September 17th, 2017 Points: 95,560
Member since:
September 17th, 2017 Points: 95,560
This drive comes pre-formatted in NTFS file system. In order to access the drive on Mac, you need to format the drive in macOS extended (Journaled) or ExFat file system.
(Note: Formatting is data-destructive process)
"How to format a WD hard drive to exFAT or FAT32"
https://support.wdc.com/knowledgebase/answer.aspx?ID=291
If the issue persists, please try a different USB cable and power adapter and also try it on a different computer to further isolate the issue.
Related Western Digital WDBAAJ0020HSL Manual Pages
User Manual - Page 4
... BOOK ELITE USER MANUAL
5 Locking and Unlocking Your Drive 31
Password Protecting Your Drive 31 Unlocking Your Drive 32
Unlocking Your Drive with the WD SmartWare Software 33 Unlocking Your Drive Without the WD SmartWare Software 33 Turning Off the Drive Lock Feature 34 Changing Your Password 35
6 Managing and Customizing Your Drive 36
Using the WD SmartWare Icon 36 Opening WD...
User Manual - Page 6
...or theft with password protection and 256-bit hardwarebased encryption. WD's best-selling My Book Elite USB external hard drive features WD SmartWare software that gives you 've lost files effortlessly.
MY BOOK ELITE USER MANUAL
11
About Your WD Drive
Welcome to your My Book™ Elite™ external hard drive, an elegant, high-capacity
storage solution for all your data...
User Manual - Page 7
... www.wdstore.com
www.shopwd.ca or www.wdstore.ca
www.shopwd.eu or www.wdstore.eu
Contact WD Technical Support in Figure 1, your My Book Elite external hard drive kit includes the following: • My Book Elite external hard drive • WD SmartWare software (included on and off with your region.
Kit Contents
As shown in your computer.
Power...
User Manual - Page 8
... • The power connector and button, interface port, and a security slot on page 64. MY BOOK ELITE USER MANUAL
Operating System Compatibility
Your My Book Elite drive and the WD SmartWare software are compatible with a Mac computer, see "Reformatting the Drive" on page 49 and "Troubleshooting" on the back
Capacity Gauge
Customizable Label Lock Indicator LED...
User Manual - Page 12
... Screen Viewing the Info/Online Help Topics Getting Started Without WD SmartWare Software
Connecting the Drive
To connect the My Book drive to your region, if required, change the power adapter, as shown in Windows Explorer. After you have reformatted the drive for use on a Mac computer, skip the rest of this procedure and see Figure...
User Manual - Page 19
... content of each hard drive in or connected to your computer (see Figure 8 on page 13)
• Backup-Manages existing backups or creates new backups of files on your computer
In the Content Gauge for as long as it happens-Seeing is believing. MY BOOK ELITE USER MANUAL
WD SmartWare Overview
WD SmartWare software is...
User Manual - Page 20
... files that are shown in the Additional Files category when you first install the WD SmartWare software-before performing your first backup-represent the system and hidden files that ... on page 20)
• Retrieve earlier versions of files in the upperright corner of your My Book as an external hard drive.
They, too, are uncertain about what to online help , click the X icon in the...
User Manual - Page 25
... is created on your computer or copied to your hard drive • Existing file that is changed files and resumes automatic, continuous backup as your My Book drive is connected to your computer.
Note: One installation of the WD SmartWare software supports up to three backup drives that you can use to select specific categories of...
User Manual - Page 27
...WD SmartWare software will back up all of your files. 3. Click the Backup tab to back up all of your operating system files that are not backed up Some applications and running applications-including your files in the Content Gauge for your computer's hard drive... up.
• The gray background in the category.
MY BOOK ELITE USER MANUAL
For a complete list of all included file ...
User Manual - Page 28
...External Hard Drives and select the best drive to suit your backup job in the WD Online box to view the Western
Digital Online Store website. b. On the Backup screen (see Figure 10 on the drive... the Home screen. MY BOOK ELITE USER MANUAL
Important: Appearance of a Caution message indicating that your drive is full
means that the WD SmartWare software runs your
future requirements. 5.
User Manual - Page 38
... gauge for your My Book drive:
To unlock your drive using the WD SmartWare software:
1. MY BOOK ELITE USER MANUAL
Unlocking Your Drive with the WD SmartWare Software
Whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer, the WD SmartWare software displays a Drive is locked message to open
the WD SmartWare drive unlock screen:
2.
User Manual - Page 48
... removes your computer's file management utility to display the WD SmartWare drive unlock screen:
• Start the WD SmartWare Drive Unlock utility by either:
- Either:
• Click the My Book image above the Drive is locked prompt on page 32), click Drive Erase to protect your drive, you accept the risk. 4. If you still want to use a password...
User Manual - Page 50
...DRIVE - 45 Disconnect the USB micro cable from your My Passport
drive: a. If you disable (hide) the VCD, you will not be able to create a password to protect your drive. On the Drive Settings screen (see "Turning Off the Drive...the virtual CD icon for your drive. 5.
MY BOOK ELITE USER MANUAL
Showing or Hiding the Virtual CD Icon
Each WD SmartWare drive that you connect to your ...
User Manual - Page 54
...includes the following topics:
Reformatting the Drive Connecting the Drive and Getting Started Enhancing Performance with WD +TURBO Installing the WD SmartWare Software Getting Started with all its contents. Connect the My Book drive to a single HFS+J partition. Reformatting the drive erases all
updated Windows operating systems. To use the drive on Mac OS X operating systems
(Tiger/Leopard...
User Manual - Page 55
... software, you do not need to install the WD +TURBO utility yourself-the WD SmartWare software will install it for use as an external storage device. MY BOOK ELITE USER MANUAL
The My Book icon also displays on your My Book drive. Double-click the WD SmartWare virtual CD icon and then double-click the Extras
folder on...
User Manual - Page 56
... computer:
9. A message informs you that you reformatted the drive for use with the Mac computer:
Your My Book drive is the name you assigned to the volume when you normally use as an enhanced-performance external storage device.
Click Install on the WD +TURBO Driver Installer screen:
MY BOOK ELITE USER MANUAL
4. As prompted, when the installation...
User Manual - Page 57
... compatible with Apple's Time Machine software. If you can still use the My Book drive to use the Time Machine backup software, click Use as :
USING THE DRIVE WITH A MAC - 52 MY BOOK ELITE USER MANUAL
Installing the WD SmartWare Software
To install the WD SmartWare software:
1. When using Time Machine, you do not want to use...
User Manual - Page 58
... Software
After you select either :
• Guides you install the WD SmartWare software on your drive security (see Figure 19 on page 20)
- Continue to do. USING THE DRIVE WITH A MAC - 53
The Welcome to WD SmartWare Software screen displays:
MY BOOK ELITE USER MANUAL
Note: If a Flash Player is animated.
3.
puter Files" on page 54...
User Manual - Page 60
...which includes all of the files in categories that drive. USING THE DRIVE WITH A MAC - 55 If you can modify the primary drive being categorized with the dropdown selection box under the... other than your computer's main hard drive. MY BOOK ELITE USER MANUAL
Figure 20. Home Screen
The WD SmartWare Home Screen
On the Home screen, you select a different drive, the system will identify the ...
Product Specifications - Page 2
..., WD, the WD logo, My Book and Put Your Life On It are trademarks of mind knowing that belong to 35°C Non-op. My Book Elite
External Hard Drives
Product...Mac OS® X Tiger ®, Leopard ®, Snow Leopard™ (requires reformatting)
Capacities and models 2 TB WDBAAH0020HCH
1.5 TB WDBAAH0015HCH 1 TB WDBAAH0010HCH
640 GB WDBAAH6400ECH
Kit Contents External hard drive WD...
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