Get support for Western Digital WDBAAA5000ABK - My Passport Essential 500 GB External Hard Drive

Western Digital WDBAAA5000ABK Support Question

Western Digital WDBAAA5000ABK Support Question

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Question posted by julesmbangu on March 28th, 2013

I Have A Wd500gb Drive ,i Can Not Connect It My Hp Envy Dv6 Win8 Need Help

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Answer #1: Posted by brilliantV on March 28th, 2013 3:23 AM
This answer was accepted by the poster of the original question.
brilliantV

Member since:
March 4th, 2013

Points: 396,165
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Is your Drive compatible with win8? 

If yes then most likely it needs a new drive letter. Try this, 
go to control panel -- administraive tools -- computer management -- disk management

Find the drive and right click on it. select to change the drive letter.

You can also try using their s/w app for win 8

http://www.wdc.com/en/products/products.aspx?id=470


Hope this helps!

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Related Western Digital WDBAAA5000ABK Manual Pages

Quick Install Guide (pdf) - Page 1

... to other countries; Western Digital 20511 Lake Forest Drive Lake Forest, California U.S.A. 92630 4079-705027-800 Jun 2009 My PassportEssential™ Other marks may be mentioned herein that belong to change without notice. © 2009 Western Digital Technologies, Inc. and My Passport and My Passport Essential are registered trademarks in the U.S. North America English...
Product Specifications (pdf) - Page 1

... backs up your data and gives you a visual display of your backup as it happens. WORL RIVES LLING EXTE My PassportEssential™ Portable Hard Drives Smaller, smarter backup and storage D'S BEST SE WD RNAL HARD D Automatic, continuous backup Visual backup control center Password protection and hardware-based encryption The world's most popular portable...
Product Specifications (pdf) - Page 2

... EMEA 3 years APAC 3 years Japan Capacities and MOdels 250 GB (black only), 320 GB, 500 GB, 640 GB Midnight Black WDBAAAxxxxABK Pacific Blue WDBAAAxxxxABL Real Red WDBAAAxxxxARD Cool Silver WDBAAAxxxxASL...it happens Seeing is secure. An optional cable is needed. All rights reserved. My Passport Essential Portable Hard Drives Product Features See your life safe in these regions....

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