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Western Digital WD800U017 Support Question

Western Digital WD800U017 Support Question

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Question posted by dwilliam2 on September 1st, 2011

Access

CANNOT ACCESS MY WD800U017-001 EXTERNAL DRIVE.ERROR MESSAGE IS :-J:\ is not accessable,   incorrect function

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Related Western Digital WD800U017 Manual Pages

Quick Install Guide (pdf) - Page 1

... as "Class 2" and rated 5.0 VDC, 2.0A. USING AN EXTERNAL POWER SUPPLY This portable USB device is needed if you must connect the optional power supply before...drive to the Trash icon. 2. WD Passport™ Portable HARD DRIVE Quick Install Guide 1 Connect the USB cable to the drive 2 Connect the USB cable to My Computer and double-click the WD Passport drive icon. WD Passport Portable Hard Drive...
Product Specifications (pdf) - Page 1

simply plug it in your WD Passport Portable Hard Drive to back up your existing notebook hard drive for the few external drives with limited bus power. Maximum protection from data loss with WD Sync synchronization and encryption software (included). No separate power supply needed for your digital ...
Product Specifications (pdf) - Page 2

...accessible capacity varies depending on operating environment. Other marks may be mentioned herein that data with exceptionally reliable products, advanced data protection technology, and superior customer support. WD Passport Portable Hard Drives...40°C Non-operating temperature -20°C to 65°C External Power Specifications (optional) AC input voltage 5.0 VDC, 1.0A ...
User Manual - Page 6

... 2.0 transfer time.* *Performance may vary based on the road. MY PASSPORT USER MANUAL 11 About Your WD Drive Welcome to your My Passport® portable hard drive, an elegant, high-capacity storage solution for your drive to help protect your files from unauthorized use or access. This introductory chapter includes the following topics: Features Kit Contents Optional...
User Manual - Page 7

... http://www.shopwd.eu or http://www.wdstore.eu Contact WD Technical Support in Figure 1, your My Passport drive kit includes the following operating systems: Windows® • Windows XP • Windows Vista®...information, go to you. So we protect the drive with the following : • My Passport portable hard drive • USB 3.0 cable • Quick Install Guide • WD SmartWare...
User Manual - Page 14

... Backup Plan Selection screen: a. b. On the initial Backup screen you can either: • Run your computer's internal hard drive. CONNECTING THE DRIVE AND GETTING STARTED - 9 After the backup completes, click Continue to display the WD SmartWare Home screen (Figure 7 on...of your first backup-See "Backing Up Files" on page 12). Click Next to perform: 9. MY PASSPORT USER MANUAL 8.
User Manual - Page 18

... SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software are working with See "Home Tab Display" on the backup mode that you select: • The by-category dialog provides content gauges showing the total capacity and category structure of your computer's internal hard drive, and the external drive that you...
User Manual - Page 19

...8226; The My Passport drive that you through your...functional description of backup versions that you want to match the hardware configuration of the help screen. Home Tab Display Use the WD SmartWare Home tab display to view hard drive content gauges and select: • The internal hard drive or hard drive partition that you want to keep for each WD SmartWare display provides easy access...
User Manual - Page 21

...; Safely remove-To prepare your system to use for backup and retrieve functions: My Passport drive icon Provides a graphic representation and name of the internal hard drive or drive partition on your computer that the WD SmartWare software will access for : • Open-To display the drive listing in Figure 8 on page 15.) If your computer has more...
User Manual - Page 22

... supports as many My Passport drives as you system can handle. When the number of connected drives exceeds the display capacity, the WD SmartWare software displays left/right drive display scroll pointers for viewing all of them: Your computer content gauge Scroll Pointers The content gauge for your computer's internal hard drive shows all of your...
User Manual - Page 23

...your computer's internal hard drive (see "Your computer content gauge" on how you want to select files to back up and control the backup operation. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 18... when you want to the drive, the content gauge for your My Passport drive shows only a small number of files that are not available for a brief functional description of two different Backup tab...
User Manual - Page 24

... for your computer's hard drive on the Home tab display. (See "Your computer content gauge" on page 17.) My Passport drive content Same as the content gauge for your My Passport drive on the gauges Home tab display. (See "My Passport drive content gauge" on page 18.) (Continued) WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 19 MY PASSPORT USER MANUAL Backup by...
User Manual - Page 26

...Passport drive See Figure 10 and Table 3 on your My Passport drive. Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to your computer's internal hard drive... and stopping the backup. WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW - 21 MY PASSPORT USER MANUAL Table 2. button Switch to Category...
User Manual - Page 28

... Specify the location on the selected My Passport drive. Retrieve some files selection box Selecting the Retrieve All Files option closes the Retrieve Some Files selection box and the WD SmartWare software retrieves all of the files from the selected backup volume on your computer's internal hard drive where you can use to the...
User Manual - Page 32

... Up Files How the Backup Function Works The WD SmartWare software automatically and continuously backs up . After performing a backup, the WD SmartWare software protects your files by category AND your computer has more than one internal hard drive or drive partition, use the internal drive selector box under your My Passport drive-music, movies, photos, documents, email...
User Manual - Page 33

... IF you want to step 4. BACKING UP FILES - 28 on the internal hard drive, All of the categories of files Selected categories of files All of files on... check boxes for your My Passport drive. Click Advanced View to perform category backup appears at the upper-left corner of files on the internal hard drive and skip to step 6 on the internal hard drive: a. Click Start Backup to...
User Manual - Page 34

... you want to open the backup by files selection box, select the check box for your computer's internal hard drive: If your computer has more than one internal hard drive, select the check box for your My Passport drive. c. Click Advanced View to exclude from the backup. • As required, select the check boxes for the...
User Manual - Page 35

... progress bar and message indicate the amount of data that has been backed up. • For a category backup, the blue background in the content gauge for your computer's internal hard drive changes to yellow/...gray background for your My Passport drive changes to blue as the backup completes. • You can continue to set up your drive or perform any other functions because the WD SmartWare ...
User Manual - Page 36

...External Hard Drives and select the best drive to longterm archive storage and: a. If you can continue using your computer for each one. BACKING UP FILES - 31 Click the Help tab. If you backed up . confirmation message reminds you that the WD SmartWare software runs your drive...backup • Stop Backup to view the Western Digital Online Store website. MY PASSPORT USER MANUAL 9.
User Manual - Page 37

...the Home screen. 2. If your computer has more than one internal hard drive or drive partition, use the internal drive selector box under your computer icon to select the one that you ... Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for retrieved files dialog • Select a volume to retrieve from your My Passport drive and...

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