Get support for Western Digital WD7500H1U-00 - Essential Edition 2.0

Western Digital WD7500H1U-00 Support Question

Western Digital WD7500H1U-00 Support Question

Find answers below for this question about Western Digital WD7500H1U-00 - Essential Edition 2.0.
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Question posted by sanchas on December 27th, 2013

Wd7500h1u-00 Problems

Starts then shuts down right away and just keeps this cycle going on and off on and off is there a fix I don't want to loose all my data

Current Answers

Answer #1: Posted by hzplj9 on December 29th, 2013 2:03 PM
This answer was accepted by the poster of the original question.
hzplj9

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Firstly check the power supply is providing the correct voltage. Should be at least a 12V 2 Amp. Being an external drive the power supply can be prone to overheating and cycling. If an alternative power unit is available try that first. If that proves the fault then contact Western Digital support (www.wd.com) if the unit is still in warranty for a replacement. They are normally very good where this is concerned. You can obtain a setup/info manual from the Manual Owl via this link.

http://www.manualowl.com/p/Western%20Digital/WD7500H1U-00/Manual/75423

If it proves to be the hard drive, putting in the freezer for about an hour and trying again is one way of reviving a faulty drive. If you have no success and you do obtain warranty replacement you WILL lose your data.

Related Western Digital WD7500H1U-00 Manual Pages

Quick Install Guide (pdf) - Page 1

...60950-1: Sûreté d'équipement de technologie de l'information. My Book® Home Edition™ LED Technical Support Services support.wdc.com www.westerndigital.com 800.ASK.4WDC 800.832.4778...free where available) Europe/Middle East/Africa Please see the user manual located on the drive for more detailed information on the use the equipment according to be used near a ...
User Manual - Page 1

External Desktop My Book® Home Edition™ User Manual
User Manual - Page 2

... the following : - FireWire 400 port - For Mac, go to the Start menu and select Windows Update. Kit Contents • Triple-interface external hard drive • USB cable • FireWire® 400 cable (6-pin to the Apple menu and select Software Update. MY BOOK HOME EDITION USER MANUAL 1 Getting Started Thank you install the latest updates and service...
User Manual - Page 3

... product. Register online at register.wdc.com. GETTING STARTED - 2 The 30-day period commences on the back panel of the device. Drives may block ventilation. MY BOOK HOME EDITION USER MANUAL Recording Your WD Product Information In the following precautions when unpacking and installing your external storage product: • Do not drop or jolt...
User Manual - Page 4

...Drive Manager. MY BOOK HOME EDITION USER MANUAL 2 About Your WD Drive Drive Format This WD device is preformatted as follows. Reformatting the Drive...by right-clicking the WD Drive Manager icon in Windows 2000/XP/Vista. ABOUT YOUR WD DRIVE - 3 Go ...to which must install utilities manually. See "Connecting the Device" on My Book, be installed on each system to Start...
User Manual - Page 5

... eSATA mode. Memeo AutoSync (30-day trial) safeguards your data files with free trial software which supports a standard Kensington security cable (sold separately). For more information on My Book to keep your latest work with you to your internal drive. MY BOOK HOME EDITION USER MANUAL eSATA Mode Capacity Gauge is a standard utility that...
User Manual - Page 6

... Otherwise, click Exit to Start, My Computer, and double-click Setup.exe. Go to begin using the drive. 5. If autorun is ...disabled on your computer or you are connecting My Book to another computer, you must install utilities manually. Connect the AC adapter and USB cable as shown. 3. CONNECTING THE DEVICE - 5 MY BOOK HOME EDITION...
User Manual - Page 7

...cable. MY BOOK HOME EDITION USER MANUAL eSATA 1. Turn on My Book by pressing the power button located on your computer and begin using My Book. Macintosh 1. The drive mounts to install the ...LifeAgent.dmg to the desktop and a My Book icon appears. 3. Double-click the My Book drive icon. 4. If prompted, select the language of choice from the available folders. 5. Connect the ...
User Manual - Page 8

...Right-click the Safely Remove Hardware icon in eSATA mode. Macintosh Drag the My Book icon to turn off the drive when connected via eSATA may safely disconnect the drive. You may safely disconnect the drive. MY BOOK HOME EDITION...1. The drive is now shut down properly, and you may cause data corruption. The drive is now shut down properly, and you may hear the drive power down...
User Manual - Page 9

...drive is not recognized correctly unless USB 2.0 root hub and host controller drivers are installed before connecting your WD USB 2.0 external storage product. Q: Why is the data... 2.0. A: If your system includes a PCI slot, you have problems when installing or using this product, refer to NTFS using the ... BOOK HOME EDITION USER MANUAL Troubleshooting If you can overcome these file size limitations by...
User Manual - Page 10

...expenses, or lost data, or data contained in any ...Edition is determined that interference will not occur in material and workmanship for any patent or patent rights of third parties which an RMA number has not been issued) will be helpful: How to Identify and Resolve Radio/TV Interference Problems... or removing external enclosures, unless... 20511 Lake Forest Drive Lake Forest, California...
Product Specifications - Page 1

... me preserve memories... Set it and forget it 's automatically backed up. all your precious files to your iPod, and back up on a My Book Home Edition triple interface external hard drive. Store them safely and keep them backed up all captured in Bali, all your My Book. and masterpieces. -
Product Specifications - Page 2

...specifications subject to 35°C Non-op. All rights reserved. Please visit our web site at http:... 2009 Western Digital Technologies, Inc. My Book and Home Edition are trademarks of the world. As used for transfer rate ...Limited Warranty 3 years Kit Contents External hard drive FireWire cable AC adapter Quick Install Guide Product Specifications Data transfer rate:1 Up to 480 Mb...

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