Western Digital WD400EB Support Question
Western Digital WD400EB Support Question
Find answers below for this question about Western Digital WD400EB - Protégé 40 GB Hard Drive.Need a Western Digital WD400EB manual? We have 2 online manuals for this item!
Question posted by Stsullivan on September 5th, 2012
Error Code 4
This HDD is not reading and prompts me with Return code 4 when i run an IDE drive diagnostic. What is return code 4?
Current Answers
Related Western Digital WD400EB Manual Pages
Quick Install Guide (pdf) - Page 2
... at
support.wdc.com. Make sure that your local computer retailer. standard 40-pin, 80-conductor cable; Alternate Solution
Intel® offers drivers for certain chipsets which provide BIOS support for drives larger than 137 GB. Unpacking & Drive Handling Information
WD hard drives are precision instruments and should be damaged by touching the metal chassis of...
Quick Install Guide (pdf) - Page 3
...
Single
Dual (Master)
Jumper block Power supply connector
Cable Select (Default Setting)
Dual (Slave)
Figure 2
Gray 40-pin connector
Blue 40-pin connector
SYSTEM
Figure 3
SECONDARY DRIVE (SLAVE)
Black 40-pin connector
PRIMARY DRIVE (MASTER)
Pin 1
Motherboard Interface cable from hard drive
IDE interface cable
Power connector Power supply cable
Figure 4
Mounting frame
2. Jumper the...
Quick Install Guide (pdf) - Page 4
...IDE/ATA hard drives on the Data Lifeguard Tools CD to Settings > Control Panel > Administrative Tools. 2. If your new WD hard drive according to one
A Power Mac with a U-shaped mounting bracket installed in a Power Mac, change the configuration to connecting the hard drive. c. To mount the hard drive in the installation prompt... hard drive in the rear drive bay is larger than 137 GB,...
Quick Install Guide (pdf) - Page 5
... with updated controller chips, BIOS codes, and operating system service packs.
• Windows 98SE and Me require the use this setting.
-4- To run Data Lifeguard Tools:
a. Follow the setup instructions for a complete list of partitions or logical drives larger than 64 GB incorrectly
• ScanDisk reports errors on drive partitions exceeding 137 GB.
For detailed information on...
User Manual (pdf) - Page 3
... Lifeguard Tools v11.0
Create a Bootable Diskette 9 View Installation Tutorial 10 Set Up Your Hard Drive 11 Install a New Boot Drive 11 Install an Additional Storage Drive 14 Install a Drive Larger than 137 GB 17 Drive-to-Drive Copy Utility 19 Hard Drive Information 20 Install the Hard Drive in a Macintosh System 21
22 Troubleshooting
Operating System and BIOS Limitations 22 Alternate...
User Manual (pdf) - Page 5
... Windows® XP ! WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE
1 Before Getting Started Thank you for hard drives greater than 137 GB Macintosh ! Computer system manual ! Macintosh® OS v8.6 or later
Additional system requirements for purchasing a Western Digital Enhanced IDE (EIDE) hard drive. Windows 98SE (Second Edition) ! IDE interface cable (40-pin, 80-conductor) !
User Manual (pdf) - Page 6
... in case you are ready to return your Western Digital hard drive on its sides only. Handle the hard drive by its edge. Do not drop, shake, or knock down the serial number, model number, and date code listed on your new Western Digital hard drive. Serial Number: Model Number:
Date Code:
Date Code
Model Number
MDL: WD xxxxxx
Serial...
User Manual (pdf) - Page 8
... Cable Select. If your custom installation instructions based on the drive. See page 5 for your new Western Digital hard drive with an existing IDE drive on the hard drive.
Data Lifeguard Tools for Western Digital hard drives is no need to reposition the jumper shunt on the configuration you run the Installation Tutorial in the Windows version of Data Lifeguard...
User Manual (pdf) - Page 10
... black connector of the IDE interface cable to the 40-pin connector on the back of the IDE interface cable and the Slave drive to the black connector of your new Western Digital hard drive. Match pin 1 on the IDE interface cable to the drive. Connect the IDE Interface Cable to the Hard Drive(s):
a) If installing the hard drive as Slave; then connect...
User Manual (pdf) - Page 11
... and secure the system cover, reconnect the power cord, and power on page 8. This concludes the hard drive installation process.
2. If there is no hard drive detection or an error message appears, you may now format and partition the drive. If the drive was detected, you will have to enter the system BIOS to the floppy disk...
User Manual (pdf) - Page 13
.... Configure jumper settings and other technical information regarding your drive online (Internet connection required). Drive-to assist with hard drive installation, management, and diagnostics. Insert the Data Lifeguard Tools CD into your system cannot boot from one another ;
Follow the directions as prompted.
Set Up Your Hard Drive - Create a Bootable Diskette
If your CD-ROM...
User Manual (pdf) - Page 15
... moments to format or partition as an additional storage drive. For instructions on your new Western Digital hard drive both as a new boot drive as well as the new boot drive and click Next. a) If using the Windows version, the CD autoruns on installing hard drives larger than 137 GB, see page 17.
The main menu below appears...
User Manual (pdf) - Page 16
...hard drive is now ready to the largest capacity based on installing hard drives larger than 137 GB, see page 17. Caution: All existing data on the hard drive will not format or partition a currently installed boot drive (the drive...and partition. WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE
Note: Data Lifeguard will be selected). 5.
If you are prompted to continue, click Yes to change ...
User Manual (pdf) - Page 19
... size of each partition. The next screen outlines your new hard drive. Data Lifeguard Tools is automatically partitioned to the largest capacity up...drive as an additional device. The Custom Partition Setup screen below appears. If you must first click Delete to change advanced options and check Custom Partition.
6. To add partitions, use the slider bar to 137 GB based on the hard drive...
User Manual (pdf) - Page 21
... 1. Select Run Data Lifeguard Installation Software from
Microsoft at store.wdc.com or your local computer retailer.
Windows Me and 98SE Recommended Solution: If your system does not support 48-bit Logical Block Addressing (LBA), Western Digital recommends installing an Ultra ATA controller card to your hard drive greater than 137 GB, you must...
User Manual (pdf) - Page 25
... by Macintosh's built-in IDE/ATA controller.
Install the Hard Drive Less than 137 GB as Master (Master ID=0, Slave ID=1). WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE
Install the Hard Drive in a Macintosh System
You can install the hard drive according to one IDE/ATA device per channel for a maximum of two IDE/ATA devices. The drive that the Ultra ATA drivers...
User Manual (pdf) - Page 26
... limitations related to fully recognize higher capacity hard drives. Windows 2000 and XP users with updated controller chips, BIOS codes, and operating system Service Packs. Follow these instructions only if your hard drive appropriately. TROUBLESHOOTING - 22 To overcome this capacity barrier, hard drives higher than 32 GB. The following topics: ! Alternate Jumper Settings !
Interim...
User Manual (pdf) - Page 27
... systems recognize extended BIOS functions. ! Windows Me ! To run Data Lifeguard Tools: - Contact your hard drive. We recommend using the latest software to upgrade your operating system must support extended BIOS functions, and your system BIOS or purchase a controller card. It is an 8.4 GB hard drive limitation on some traditional system BIOSs. Windows XP ! Windows...
User Manual (pdf) - Page 29
....microsoft.com and enter the specific article ID number. SCANDISK reports errors on hard drives larger than 32 GB.
FORMAT displays the size of your system locks up after the installation of partitions or logical drives larger than 64 GB -
Q263044* !
Q263045* !
If your new hard drive, try an alternate jumper setting to resolve this issue. TROUBLESHOOTING - 25...
User Manual (pdf) - Page 31
...shown as 16 GB. Microsoft has acknowledged this resolves the issue. Replace the cable to obtain an RMA (Return Material Authorization). Run the Data Lifeguard Diagnostic Tool from the drive. What happened...attaining. An overlay is capable of the hard drive and use the higher transfer rates.
3. For example, a Western Digital 200 GB hard drive's capacity will incorrectly show the capacity of ...
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