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Western Digital WD2500BEKT Support Question

Western Digital WD2500BEKT Support Question

Find answers below for this question about Western Digital WD2500BEKT - Scorpio 250 GB Hard Drive.
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Question posted by sepamonki on July 22nd, 2012

Hard Drive Not Responding?

how can i retrieve data on the disk that is not responding?

Current Answers

Answer #1: Posted by hzplj9 on July 26th, 2012 1:14 PM
This answer was accepted by the poster of the original question.
hzplj9

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If the drive is fitted into an external drive cage it may be that the interface card has failed. However dismantling will invalidate the 5 year warranty on these drives. Try connecting the drive to another USB port or try it in another laptop/PC if you haven't done already. If the data is valuable to you there are data recovery companies but the same rule applies. Warranty void

Try putting the drive cage in the fridge overnight and it may restart when cold. Check if the drive spins up. You will need to listen carefully. Returning a faulty drive to Western Digital would mean losing your data.

Link to Western Digital: http://www.wdc.com/wdproducts/library/AAG/ENG/2178-771118.pdf

You have a difficult decision.

Related Western Digital WD2500BEKT Manual Pages

Compatibility - Page 1

...with WD drives for data integrity, ...250 nForce4 SLI nForce4 Ultra Interface BIOS Device Type Type Firmware Date** RAID Adapter SATA 1.5 Gb/s RAID Adapter SATA 1.5 Gb/s RAID Adapter SATA 3 Gb/s RAID Adapter SATA 3 Gb/s RAID Adapter SATA 3 Gb/s RAID Adapter SATA 3 Gb/s RAID Adapter SATA 1.5 Gb/s RAID Adapter SATA 3 Gb/s RAID Adapter SATA 3 Gb/s RAID Adapter SATA 3 Gb...
Compatibility - Page 2

...host adapters, and RAID controllers listed below have been tested with WD drives for data integrity, interoperability, and compatibility, and any special conditions observed are noted ...Adapter Onboard Host SATA 3 Gb/s SATA 3 Gb/s SATA 3 Gb/s SATA 3 Gb/s SATA 3 Gb/s SATA 1.5 Gb/s SATA 3 Gb/s SATA 1.5 Gb/s SATA 3 Gb/s SATA 3 Gb/s SATA 3 Gb/s SATA 3 Gb/s SATA 3 Gb/s SATA 3 Gb/s v2.6.0.9 v2.5.0.3115 ...
Product Specifications (pdf) - Page 1

... of the quietest 2.5-inch hard drives on WDxxxxBJKT models only. WD Scorpio Black WD Scorpio®Black™ Mobile Hard Drives Desktop-class performance for notebook computers Interface SATA 3 Gb/s Width/Height 2.75 in./0.37 in. 69.85 mm/9.5 mm Rotational Speed 7200 RPM Capacities 80 to 320 GB Model Numbers WD3200BEKT WD3200BJKT WD2500BEKT WD2500BJKT WD1600BEKT WD1600BJKT WD1200BEKT...
Product Specifications (pdf) - Page 2

WD Scorpio Black WD Scorpio Black Mobile Hard Drives Performance Specifications Specifications 320 GB Model number WD3200BEKT WD3200BJKT Interface Formatted capacity1 SATA 3 Gb/s 320,072 MB User sectors per drive 625,142,448 Master/slave support Yes Form factor RoHS compliant2 2.5-inch Yes Performance Data transfer rate (max) Buffer to host 3 Gb/s Host to/from drive (sustained) ...

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