Question posted by susienottbower on November 12th, 2014

Critical Error Box

I have just bought a new laptop and installed Webroot - all went fine but ever since I have a recurring box coming up every few minutes which says: 'A Webroot Critical Error occurred. Failed to find required file. C:/ProgramData/WRData/pkg/LPPlugin.d11 I have tried closing the computer but the box continues to appear. I have tried deleting it on top right and also pressing OK but it keeps coming up. What should I do?

Current Answers

Answer #1: Posted by TommyKervz on November 12th, 2014 7:54 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,783
1,100
points


Hope that is helpful.
Kervz at www.satechhelp.co.za

Similar Questions

10.15.7 Catalina . Need Installation Help
Webroot stop working after os X update.
(Posted by johnk75552 3 years ago)
I Activated Webroot Secure Anywhere On A Laptop Today & Returned Pc Same Day
need to preserve subscription to be used on a new pc....not purchased yet Need help with cancellatio...
(Posted by cherijb 8 years ago)
I Bought Web Root Internet Security Complete Recently!
had conflicting problems with my computer when i loaded it. took my computer to a shop to get it wor...
(Posted by georgeclark1879 12 years ago)
Error Pop Up - 'problem Occur During Upgrade Process'
I BOUGHT WEBROOT 3-15-2011 AND RUNNING GOOD TILL NOW. ERROR POPS UP AND I PUSH OK THEN IT POPS UP WI...
(Posted by 2020swanson 13 years ago)
Ask a New Question
Use the box below to post a new question about Webroot.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Webroot Reviews

View thousands of Webroot user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Webroot customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Webroot customer service rankings, employee comments and much more from our sister site.