Question posted by bgeorgia202 on March 20th, 2013
Tablet Warranty
Soke to customer service on a 7'tablet purchased on line from Walmart. Scren cracked and I have the warranty. Service rep took all the information and the return shipping lable was mailed to my e-mail addresse and a emial for a gift card would be issued. If I already have and paid for a warranty does that carry over. The tablet that is being retuned is not available online so another will be purchased does will my origianl warranty cover the new tablet or do I have to purchase a new warranty which is more expensive than my first one was?
Current Answers
Answer #1: Posted by sherrybarnett on December 15th, 2013 10:13 PM
sherrybarnett
Member since:
December 15th, 2013 Points: 0
Member since:
December 15th, 2013 Points: 0
You have to purchase a new warranty. Although they call it a "replacement plan" if the tablet you purchased is no longer available or if it now costs more than it did when you bought it, they will refund you the purchase price plus tax via a Walmart gift card rather than a replacement. At least that was my experience in trying to replace a tablet bought on Black Friday.
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