Question posted by Gretchen79514 on December 5th, 2012

Refurbished Hp Computer

Can I take a refurbished computer back that I bought off walmart.com to a local store. It does not work and I would like a refund.

Current Answers

Answer #1: Posted by franklee62 on December 6th, 2012 11:50 AM
This answer was accepted by the poster of the original question.
franklee62

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Sign into your Walmart.com account and under the my account heading, click on return a product.  This will direct you to your order history.  Click on the order you wish to return and you will be offered the option to print a return receipt.  Print the receipt and take it along with your item and its complete packaging as well as any documentation such as your order confirmation to your local Walmart customer service department.  As long as it has been less than 90 days, they should accept the item and credit the credit/debit card you used for your purchase.  It might take up to 5 weeks for the credit to show up on your credit/debit account.

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