I Need A Phone Number For A Billing Question About Walmart.com. Thank You

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Answer #1: Posted by 1stLadyDawn on February 1st, 2012 2:34 PM

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1stLadyDawn

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For store issues you would contact WalMart Customer Service at 1-800-Walmart (1-800-925-6278) to be connected to the correct department.

For online issues you can send an email: http://www.walmart.com/cservice/cu_comments_onlineForm.do

Walmart has made it very difficult to find ways to contact a live person by phone for problems from their website. As you already know, the pages form a linking look.

When I have a problem which cannot be easily resolved because of poor lower level communication, I move up the food chain. Try calling the Corporate office and tell them the department you need and ask for both the phone number and to be connected. Try (479)273-4000

If the phone doesn't work, use the email. You will find that an email to a company the size of this giant will be much easier to obtain when it is in print, clear, consise and uncluttered by emotional content.

I don't think that Walmart provides for the manpower to handle issues such as yours in an other way but arms length.