Question posted by paulaslake on January 14th, 2012

Bought Walgreens Product & Didn't Work Want My Money Back

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Current Answers

Answer #1: Posted by 1stLadyDawn on February 15th, 2012 5:20 PM
This answer was accepted by the poster of the original question.
1stLadyDawn

Member since:
January 25th, 2012

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Whether purchased in store or online, you can return an item to a Walgreen's store within 30 days as long as you have the receipt or the shipping receipt.

If you do not have your online purchase receipt please call 1-877-250-5823

If you do not have your receipt for an in-store purchase, you will receive credit for the lowest sale price with that 30 day period and be issued a store credit or a W card (gift card).

Walgreen's return policy further states: Your satisfaction is 100% guaranteed on all Walgreens brand products! If you are not completely satisfied, return the unused portion and we will refund the full price, including shipping.

You can see the entire return procedure at this Walgreen's link: http://www.walgreens.com/topic/shophelp/returns_help_main.jsp

Please note that for store purchases, returns will be made to the original form of purchase. So if a credit card was used, that account will be credited.

Also know that a valid for of ID is required when presenting an item for return.

If you purchased a gift card, pre-paid card or phone card it cannot be returned or exchanged unless it is required by law.

If you purchased prescription drugs or contact lenses, there is a separate policy for Pharmacy returns and Contact Lens returns. 

You can also return online purchases vis UPS. Instructions are at the Walgreens link provided above

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