Vtech V.Reader Interactive E-Reading System Support Question
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Question posted by WILta on April 19th, 2014
V Reader Does Not Respond To Cartridge
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Current Answers
Answer #1: Posted by freginold on May 26th, 2020 8:21 PM
If the cartridge doesn't work or isn't recognized, turn the V.Reader off and remove the cartridge. Check for any dirt or debris in the V.Reader cartridge slot, and clean the contacts where the cartridge and V.Reader connect. (You can find instructions for cleaning the contacts on page 15 of the user guide.)
Reinsert the cartridge and power the V.Reader on. If the cartridge still won't work, but other cartridges work fine, it's likely a problem with that cartridge itself. You can reach VTech customer support at 1-800-521-2010 -- maybe they can replace the cartridge if it's under warranty.
Reinsert the cartridge and power the V.Reader on. If the cartridge still won't work, but other cartridges work fine, it's likely a problem with that cartridge itself. You can reach VTech customer support at 1-800-521-2010 -- maybe they can replace the cartridge if it's under warranty.
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