Vonage VDV21-VD Support Question
Vonage VDV21-VD Support Question
Find answers below for this question about Vonage VDV21-VD.Need a Vonage VDV21-VD manual? We have 1 online manual for this item!
Question posted by raafatsaweres on April 19th, 2010
Unable To Reach The Internet
Dear all
I have vonage MDL.:VDV21-VD and all connections are ok but it keeps tring to retrive profile and IP.
I tried to reset it but the same results.
any sugestions
Raafat N. Saweres
Current Answers
Related Vonage VDV21-VD Manual Pages
User Guide - Page 1
... blue Ethernet cable from the V-Portal into the yellow Ethernet (LAN) port of Service by plugging in single-port wired router supports your high-speed Internet connection.
Well, the Vonage V-Portal defines the term. Vonage V-Portal User Guide
Getting to know your own home network (often referred to as computers or printers. From the LCD...
User Guide - Page 3
...and Liability.
Tip: You'll typically use in the phone ports of Service by visiting the Vonage website at www.vonage.com/tos. The Phone Port 2 icon on the green label surrounding a port on the ... V-Portal identifies it as a computer or router) connected to or from the port. The green LED blinks when there is activity on the rear panel of the Internet port is lit solid yellow, the V-Portal...
User Guide - Page 7
... port icon also displays. The Internet icon displays on the LCD status bar. Vonage V-Portal User Guide
LCD Message Meaning
Retrieving IP address
When you see this message, the V-Portal is automatically obtaining its profile from the Vonage Network. Retrieving Profile
When you see this message, the V-Portal is connected to the Internet and is on and set...
User Guide - Page 10
...Try restarting modem. For DSL: Check PPPoE setup. The Internet knows where to direct calls placed to your phone number once an IP address is down . You will see if they're having connection..., it tells the location of the following the directions provided in the IP network. If the Internet connection type is connected. Vonage V-Portal User Guide
take a few minutes to complete its start-up ...
User Guide - Page 11
... you'll have to the Internet but you from your cable service. When it as a V-Portal, router, computer, or printer) in the address bar of a PC or router on your LAN when you ...method of all the devices connected to reload its software. Your V-Portal can adopt that the V-Portal can be cleared up , keep the registered device connected in again.
Vonage V-Portal User Guide
will ...
User Guide - Page 12
...Internet Port. You can display the IP Address from V-Configure.com, navigate to connect your LAN. Unplug power connector and plug it in "How do I setup a Static IP Address connection?" Some cable ISPs prefer you can reach our customer service department at 1-VONAGE... attention to display. Vonage V-Portal User Guide
Vonage Connect Error [Code 003] Restart and try again. Enter V-Configure...
User Guide - Page 32
... connecting to know the IP address, subnet mask, default router, and DNS server settings for the Internet port, start at the main menu and choose System > Network Info > Internet ...Internet access.
The settings for the V-Portal, discover the V-Portal's IP Address by visiting the Vonage website at www.vonage.com/tos.
If you are setting up your own home network (often called a Vonage...
User Guide - Page 33
... files from a computer connected to the Internet (upload) when your Internet connection. Since Vonage phone calls use the same Internet connection as gaming or posting photos to a website, you use this setting. Vonage can help diagnose the problem. o Now that by visiting the Vonage website at www.vonage.com/tos.
The IP address, subnet mask, default router, and DNS servers will...
User Guide - Page 36
... browser, such as a router with networking knowledge who want to make phone calls and use it as Microsoft's Internet Explorer, and type V-Configure.com in the Address bar. Vonage V-Portal User Guide
V-Portal... the Web UI of the V-Portal: From a PC connected directly to the Ethernet port of Service by visiting the Vonage website at www.vonage.com/tos. You can make adjustments, or for users ...
User Guide - Page 37
The default password is a problem with your Internet connection - You are at www.vonage.com/tos. You will be V-Configure.com. it , enter router. When you first log in the Password field. Pay particular attention to 37 Section 11 which explains limitations on the Go button.
The Home page ...
User Guide - Page 43
...Internet service providers.
In many cases, your specific Internet Service Provider (ISP). Even a novice user, with what your IP address is or when it will change your ISP • your ISP changes the way you connect to the Internet • you install a router...think of your IP address like your Vonage V-Portal running. You do not need to get your street address. Vonage V-Portal User ...
User Guide - Page 45
.... If you are installing behind an exiting router, you should choose DHCP as DHCP connections. If this case, you should be used by cable ISPs, but are also used . To setup an Internet connection using the default value unless your ISP uses Static IP addresses. This information is unable to the Web UI. Adjusting the MTU...
User Guide - Page 47
... to Point Protocol over Ethernet. The Keep Alive Period specifies how long the Vonage device should keep the PPPoE session active when you will be used by visiting the Vonage website at the default setting of Service by DSL service providers. You will be displayed:
To setup an Internet connection using a User name and Password to...
User Guide - Page 48
... some upstream device is a group of Service by visiting the Vonage website at www.vonage.com/tos. This means that needs to share the Internet connection with your ISP for Maximum Transmission Unit. Now, using the default value unless your Vonage V-Portal also has integrated router functionality built in the V-Portal is ready to determine which...
User Guide - Page 52
... a hard reset, it . The V-Portal will not need to the other, you use your Vonage device in to the original values. Pay particular attention to the factory defaults, try the default password 'router'. Save ... see Factory Defaults. We recommend you save the configuration you to connect to do so by visiting the Vonage website at different locations. It all the settings you need to ...
User Guide - Page 89
... Internet Connection, the following information is displayed: IP Address: The IP address assigned to the Vonage Configuration Server. Subnet Mask: This is the Subnet mask assigned by your ISP.
View the Terms of your MAC address is cloned or spoofed, that address is shown here instead. A lease is how long you have your ISP. Router IP Address...
User Guide - Page 93
...Off.
• Click on your computer, across the Internet, to its specified destination. Select Traceroute from in the... you want to reach in to the Web UI. The following screen will be resolved to an IP address using the ...Vonage V-Portal User Guide
Traceroute A Traceroute test, as www.vonage.com.
• Enter the maximum number of hops the packet you are sending can either specify an IP...
User Guide - Page 99
... the Vonage website at least 30 seconds before turning them back on , and after an additional 10 seconds you continue, be sure to allow enough time for your modem to make calls." Many installation issues, such as no dial tone on your telephone or no Internet connection on Warranty, Remedy and Liability. Router, if...
User Guide - Page 100
... your ISP to use a standard two-wire phone cord with your ISP uses Static IP addresses.
Why isn't the LCD backlight on the V-Portal LCD. Check that your ... the back of your Internet connection type, from the wall jack that 's connected to be sure your access is firmly plugged in the Vonage V-Portal LCD Error Messages article.
I've tried resetting my equipment but you can...
User Guide - Page 111
... allowed to remain connected to the router using their VPNs by sending a packet to the IP address in your web browser. For example, your Internet connection. This allows one piece of port it .
PPTP
Point to the Internet through them. PPTP allows companies to extend their current IP Address.
Some ISPs supply combination modem/routers. Vonage V-Portal User Guide...
Vonage Knowledge Base Results
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Vonage Support - Vonage V-Portal Web User Interface
...port settings may interrupt your Internet or voice service or increase the vulnerability of ports to forward to be reassigned as a bridge between New York and Vancouver....connection type. sub-menu. The following : You can be talking on resetting your V-Portal, see if you are installing your Vonage device behind an exiting router, you should keep the PPPoE session active when you an IP... -
Vonage Support - Restarting your Phone Adapter & Network Devices
... Your Cable/DSL modem re-establishes its settings, including IP address. Each of the lights to make and receive calls. ...? Your Vonage Phone Adapter downloads the most up to the Internet, it will glow steadily. Again, all the devices unplugged for... -date settings from your modem or router documentation for all of your Vonage Phone Adapter connects to 60 seconds.* Plug in your... -
Vonage Support - Installation with the VTech IP8100
... and align the two holes in its charger, and allow it is working, try to avoid interference. It charges automatically whenever handset is in the plug with proper...IP 8100 broadband telephone base unit and connect the other end into the blue port, labeled "WAN", located on your router. If you will prevent it may take as long as Microsoft ® Internet Explorer using the computer connected...
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