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Vivitar IPC-112 Support Question

Vivitar IPC-112 Support Question

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Question posted by Laurap on October 3rd, 2020

Camera Not Connecting

I have the ipc 112n and it is not connecting to the internet

Current Answers

Answer #1: Posted by teflon40 on October 3rd, 2020 11:09 PM
This answer was accepted by the poster of the original question.
teflon40

Member since:
October 3rd, 2020

Points: 1,080
1,080
points
hi. there are many reasons why your camera cannot connect to the internet. i actually did some research online and here are a few obvious reasons why.

The antennas of the WiFi IP camera are not fixed well - the antennas are loose.

Your wireless IP camera does not have power supply.

You enter the wrong login password.

The SSID is not the same as the one of your router.

The WiFi reach is too bad - the IP camera is too far from the router or there are too many walls in between.

The wireless IP camera gets a wrong IP address.

reasons that may have skipped your mind are the not so obvious

Neither the security IP camera or your phone connects to the network.

The "UID" option on your P2P IP camera hasn't been enabled yet.

You've turned on your router's firewall and it blocks the connections.

The firmware or the software is out-of-date.

i would personally recommend you check the SSID of the IP camera in the wifi settings and set it to the same SSID on the router, also check the ip camera has the correct ip adress

Answer #2: Posted by tprairie4 on October 14th, 2020 7:12 PM
tprairie4

Member since:
October 14th, 2020

Points: 100
100
points
I struggled with the same issue. I reset a dozen times with the same failed results. Then i switched to the Vivitar smart security app, and it connected first try. It even pairs with google home with no additional pairing. You log into your camera via google home and then everything can be done from your google home app. Im 100% confident, that could be your fix.

Answer #3: Posted by Mitzky on December 15th, 2020 6:45 AM
Mitzky

Member since:
November 22nd, 2020

Points: 200
100
points
These are the steps you need to do so that your camera will connect.
  1. Change the battery of the camera and try connecting again
  2. Connect the camera via USB power and try connecting
  3. Restore (You have already done!)
  4. Try connecting the camera and the base in close proximity to the WIFI router.
  5. Try accessing the camera settings from mobile app and do a force manual update

Related Vivitar IPC-112 Manual Pages

User Manual - Page 1

IPC 112 Capture Cam User Manual © 2009-2015 Sakar International, Inc. Windows and the Windows logo are the property of Microsoft Corporation. All other trademarks are registered trademarks of their respective companies. All rights reserved.
User Manual - Page 2

... ...5 TURNING ON AND USING THE CAPTURE CAM ...5 CAMERA RESTART...6 INDICATOR LIGHT ...6 Initial Mobile Device Setup ...7 MOBILE DEVICE - ANDROID AND IOS SYSTEM REQUIREMENTS...7 VIVITAR CAPTURECAM2 APP INSTALL...7 Connecting Your IP Camera with the Vivitar CaptureCam2 Mobile Application 8 INTRODUCTION ...8 INITIAL SETUP: CONNECTING YOUR CAMERA TO THE APP ...9 Using CaptureCam2 ...13 HOME SCREEN...
User Manual - Page 3

... Night Vision  Motion Detection  Still Image Capture  Built-in Wi-Fi Connectivity  Built-in Speaker/Microphone  Built-in HD and capture still images and videos remotely is included with your Vivitar IPC 112 Capture Cam. Please read this manual carefully first in order to 32 GB. Memory cards...
User Manual - Page 4

What's Included 1. Screws 5. IP Camera 2. AC Charger 4. USB cable 3. Setup Tool Note: Micro SD Memory Card not included. 3
User Manual - Page 5

Ventilation Holes 7. Microphone 5. RESET 9. Micro USB Port 10. Parts of the Camera 1. Speaker 8. Magnetic Base 4 Lens (with built-in infrared lights) 4. Micro SD Memory Card Slot 2. LED Status Light Indicator (Red/Blue) 3. Column Spinner 6.
User Manual - Page 6

...next to the slot on . TURNING ON AND USING THE CAPTURE CAM Connect one minute, indicating that the camera is powered on the camera for reference. 2. The LED power light indicator blinks blue after about one...SD Card slot as a power source. This indicates the memory card has been inserted correctly. Initial Camera Setup INSTALLING THE MEMORY CARD Make sure a Micro SD Memory card (up to 32 GB) ...
User Manual - Page 7

.... Hold for setup.  Blue Steady Indicator Light: When the blue indicator light is steady, this indicates that the camera is connected to Wi-Fi.  Red Flashing Indicator Light: The red indicator light indicates that the camera connection to the Wi-Fi has failed. - Press the RESET button for 1 second to restart the...
User Manual - Page 9

... Mobile Application INTRODUCTION The Vivitar CaptureCam2 application allows you to:  Register and connect a new camera in minutes.  Remotely monitor up to four cameras using the application from anywhere.  Record videos automatically, as soon as the camera is connected.  Record videos automatically based on motion sensing technology.  Take pictures and...
User Manual - Page 10

..., initial setup. 9 LAUNCH MOBILE APP Tap the Vivitar CaptureCam2 application icon on your smartphone or tablet via the settings of your mobile device. 3. INITIAL SETUP: CONNECTING YOUR CAMERA TO THE APP 1. INSTALL MICRO SD CARD Insert a Micro SD Memory card into your smartphone or tablet to enable Wi-Fi on your...
User Manual - Page 11

... light turns off briefly, turns on red and then quickly changes to blue.  When the blue light above the camera lens. NOTE: You can connect to the camera's Wi-Fi. NEW CAMERA SETUP The 'New Camera Setup/Connect to a new camera. The following options appear: No, Yes  Please plug in setup mode so that your...
User Manual - Page 12

... the instructions in the previous section to RESET your mobile device is required to continue. 8. This can be used to reconnect to the first new camera setup screen. 7. CONNECT MOBILE DEVICE TO WI-FI After the blue blinking light appears and you do not see the blue blinking LED light the...
User Manual - Page 13

... have tapped DONE, the initial setup is admin. NOTE: The location must be entered to continue the camera setup (on Android OS).  Select time zone: Tap to enter the camera location. or additional cameras.  Camera password: The default password is complete and the Home screen appears. 12 You can tap the default...
User Manual - Page 14

...the top section and the Camera List on the bottom section. Connected Camera Add New Camera 2 Live Camera 1 Camera List 1. ADD NEW CAMERA: A camera that has already been associated with the application, appears with a PLUS + icon and 'Add Camera' text. 13 The connected camera is shown with a camera name and current live image. CONNECTED CAMERA: A connected camera, or one that is not...
User Manual - Page 15

...: The default thumbnail appears until the application gets the picture from the live capture in the Live Camera display on the camera thumbnail to reconnect. NOTE: If the camera connection is not connected to Wi-Fi and active (ON). Camera Name 2. Camera Status (Off/On) 4. NOTE: If an incorrect password is incorrect and to please try to...
User Manual - Page 16

... 'No' to the app.  Share Camera: Sends an email message with the QR code and camera UID that allows quick and easy remote connectivity from other handsets.  Captured data: Opens the Captured Data screen.  Settings: Opens the Camera Settings screen.  Remove camera: Removes camera from the Cameras list and from the app. The...
User Manual - Page 17

... includes the following options: New camera setup and Connect to open the Add New Camera screen. Follow the directions on screen to appear above the camera lens. Tap Done to INITIAL SETUP: CONNECTING YOUR CAMERA TO THE APP for the blue light to setup your new camera.  Plug in your camera name. Optional information to enter includes...
User Manual - Page 18

... needed, tap the Refresh button to complete the connection. 17 2 Connect to Camera Tap Connect to camera to open the 'Add camera' screen with the Connection Information. Once successfully scanned, the 'Add camera' setup screens appear. The following options appear: Search for camera, Scan QR Code, Add camera UID  Search for camera: Tap to your local Wi-Fi network. Tap...
User Manual - Page 22

...When recording a blinking red record indicator appears on the screen. NOTE: Reconnect: When the camera and app are saved to your mobile device. Microphone enabled. 7 Record Video (Manual)...To view the Live Camera Video Stream without hearing the live video. Tap the Reconnect icon to stop recording. Tap the Record button again to reestablish a connection between your mobile ...
User Manual - Page 29

... settings on the 'Reset' button for one of the following reasons 1. Reset your camera: Click on your camera as the camera was connected at this point you should see the blue light blinking rapidly, try the instructions below . 2. Wi-Fi on your camera. Camera was shut off. 2. Troubleshooting ISSUE Reconnecting to make sure it's not the...
User Manual - Page 30

... your iPhone named Capture Cam2. Create an album manually on an iPhone 6 is blinking rapidly above the camera lens. 5. Snapshot taken during video recording on your camera with a different Wi-Fi network. If it will connect. connected the camera to tap on "New camera setup" 6. Enter the correct Wi-Fi credentials and tap the "Done" button...

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