Question posted by mjbjcanke on May 15th, 2014

My Virgin Mobile Phone Wont Send Text Messages Or Make Calls

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Current Answers

Answer #1: Posted by BusterDoogen on August 13th, 2014 5:00 PM
BusterDoogen

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October 30th, 2011

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It could be either a network problem or a hardware problem. I suggest you call VM CS at 1-888-322-1122 for assistance.

I hope this is helpful to you!

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Virgin Mobile Knowledge Base Results

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  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ...texting, ringtones, etc. Service Preserver apllies to keep your phone number for Service Preserver? it . All you want to re-enroll in Service Preserver, do one full year. Here's how it . You can choose to make calls, send text messages.... How does Service Preserver work? Once enrolled in your balance to make calls, text, buy and apply a $90 Top-Up card to keep your ...
  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ... account. Yes. You can still make and receive phone calls. And sales tax applies to cover the cost. If your monthly charge didn't go through -because there was a problem with the TALK option you restore your account . TALK at the end of the 120 day period. I still send text messages and download ringtones? Click here to...
  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ... you could be charged with your cash balance-including text messaging, international calling surcharges, and downloads. If you have Auto Top-Up set Auto Top-Up to that card. The $1 charge gets credited back to cover the cost, we 'll send an alert to your phone to let you know when you're about to...

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