Question posted by ledee422 on December 30th, 2013

Unable To Power The Phone

I have a samsung ring 2 phone I have been charging my phone and it keeps flashing the samsung logo....its been charging for more than 3hrs. The phone will not turn on. I took the battery out and put it back in and nothing....any suggestions?

Current Answers

Answer #1: Posted by BusterDoogen on January 10th, 2014 10:30 AM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397
1,100
points
If you run the battery all the way down, the Tab-2 starts off in a very slow charge mode. It will not turn on until the battery reaches a certain voltage. After the battery reaches that state of charge then the battery will charge with a high rate until fully charged. All this is done to protect the Tab-2 and the battery. Lion and Lipo batteries are very dangerous if charged improperly! That is why Phones and Tablets have the charger built in! They can sense the battery charge state and temperature, slowing down the charge rate if the battery gets too hot! This happened to me before quite a few times.The way I fixed it is tried some random stuff. I just kept hold of the power button with the volume buttons then let go and just kept pressing them randomly. Then the screen didn't come on for a few seconds and then I turned the plug off and back on and there you go, it worked for me!

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Virgin Mobile Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ... say: "Do you want to "Start" and hit "OK". you ." Scroll down . Your phone will say : "We're getting your Virgin Mobile phone number. Write it — Your phone will turn off and back on your phone: Turn on by itself. How to let you know you can start talking. You are now in the Programming...
  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ... be on or off . How do I use the up/down button on the top of the phone. You can receive calls while the phone is charging. Your phone came with the phone turned off when you charge it, but the battery will charge more quickly with a charger when you bought it. You can find the hands-free headset and...
  • Virgin Mobile Help for Prepaid Cell Phone and Plans
    ... up/down button on or off when you bought it , but the battery will charge more quickly with the phone turned off. Your phone can be on the side of the phone. To adjust the volume of your Flasher V7 here . How do I charge my phone? You can find the hands-free headset and other accessories for your...

Similar Questions

Phone Show A Battery And A Cross Over It To Say No Battery Although Battery Afa
battery with cross over it
(Posted by dafinajacobs 11 years ago)
My Virgin Mobile Phone Froze And Keeps Flashing 'hello'.
My Virgin Mobile LG RUMOR 2 froze and when I tried to reset it by first turning it off, and on, and ...
(Posted by caitlyncollins89 12 years ago)
Phone Won't Charge It Just Turns Power On
(Posted by judymccarthy 13 years ago)
Ask a New Question
Use the box below to post a new question about Virgin Mobile.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Virgin Mobile Reviews

View thousands of Virgin Mobile user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Virgin Mobile customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Virgin Mobile customer service rankings, employee comments and much more from our sister site.