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ViewSonic Q241WB Support Question

ViewSonic Q241WB Support Question

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Question posted by LarryParnelli on February 20th, 2015

Dvi Not Working

I cannot get my Optiquest Q241wb montior to work with a DVI Cable. When I turn on the PC it doesn't see the monitor. If I put a DVI to VGA adapter on the video card with a VGA cable it works fine. I've tried multiple cables. It's a new PC with a good graphics card > NVIDIA GeForce GTX 745 4 GB GDDR3. The PC has an i7 quad processor, 16 GB DDR3 RAM. What gives?

Current Answers

Answer #1: Posted by TheWiz on February 21st, 2015 7:57 AM
This answer was accepted by the poster of the original question.
TheWiz

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My guess is that either the DVI cable or the DVI input on the monitor is defective.

Related ViewSonic Q241WB Manual Pages

LCD Product Comparison Guide - Page 2

...representative for PC only. ...Yes - - Analog adapter available from ViewSonic. ...LCD Displays 2010 Panel Size (in .) (W x H x D) Power Consumption-watts (typ) Power Supply Cabinet Color Special Features VA926 19.0 Windows 7 300 1000:1 static 2000:1 dynamic 5 170°/160° 1280x1024 Analog/Digital Yes - Video...'s OptiSync® technology supports DVI-D and analog inputs for low...
LCD Product Comparison Guide - Page 4

...work in their respective companies. In addition, a widescreen display shows HD games and movies in two applications simultaneously without notice. Video...) VA2223wm Widescreen Displays Enhance Productivity ViewSonic offers a wide range of widescreen LCDs 19" and larger. Yes Yes - 2x2-watt Yes Yes Tilt Tilt...and gaming enthusiasts alike. Adapter may vary by ViewSonic....PC only.
LCD Product Comparison Guide - Page 5

...Ratio (typ) VX2433wm Video Response (ms) Viewing Angle (H/V) Optimum Resolution Interface OptiColor™ Color Technology ViewSonic's proprietary OptiColor Color Technology enables our LCDs to change without ... and specifications visit ViewSonic.com.*Software included for PC only. Yes Yes Yes Yes - Analog adapter available from ViewSonic. †Specified at contrast ...
LCD Product Comparison Guide - Page 6

...176;/160° 1920x1080 Analog/Digital (DVI + HDMI) Yes Yes - - Sales...24" 26" Value Series VA2431wm 23.6 Windows 7/Vista 300 1000:1 static 100,000:1 dynamic 5 (typ) 170º/160º 1920x1080 Analog/Digital Yes - richer, more precise and more realistic. Featured on parts, labor and LCD light source. Analog adapter... representative for PC only. All rights reserved. [14798-...
Q241WB PDF Spec Sheet - Page 1

... SUPER-FAST 6MS VIDEO RESPONSE The Optiquest® Q241wb 24" widescreen LCD is perfect for superior screen adjustability Screen adjustments are precisely made via an easy-to-use on the big screen. Work and play on -screen menu. > Full 24" viewable widescreen Displays a full, flat 24" viewable widescreen area with crisp detail and fully saturated color. > Integrated power...
Q241WB PDF Spec Sheet - Page 2

... analog (75 ohms, 0.7 Vp-p)/DVI-D Fh: 30~80kHz, Fv: 55~75Hz H/V separated (TTL) VGA up to 1920x1200 non-interlaced G3/G4/G5 up , down, 1 Auto image adjust, brightness, contrast, color adjust (sRGB, 9300K, 6500K, 5400K, user color), H. Copyright © 2008 ViewSonic Corporation. Q241wb 24" WIDESCREEN LCD WITH SUPER-FAST 6MS VIDEO RESPONSE LCD Type Display Area Optimum...
Q241wb User Guide, English - Page 1

..., or in specific languages using your product for future service. "Antes de operar su equipo lea cuidadosamente las instrucciones en este manual" Model No. : VS12108 Q241wb LCD Display IMPORTANT: Please read this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on installing and using the Regional...
Q241wb User Guide, English - Page 2

... Information 1 Important Safety Instructions 2 Declaration of RoHS Compliance 3 Copyright Information 4 Product Registration 4 Getting Started Package Contents 5 Precautions 5 Quick Installation 6 Using the LCD Display Setting the Timing Mode 7 Control Buttons 7 OSD (On-Screen Display) Menu Mode 8 Other Information Specifications 9 Troubleshooting 10 Customer Support 11 Cleaning the...
Q241wb User Guide, English - Page 3

...EU-member states: The mark shown to the right is encouraged to try to correct the interference by turning the equipment off and on, the user is in accordance with the Waste Electrical and Electronic Equipment Directive .... This equipment has been tested and found to local law. 1 Optiquest Q241wb However, there is only for European Countries The device complies with Canadian ICES-003.
Q241wb User Guide, English - Page 6

... the preservation of this document may mail or fax to ViewSonic. In the interest of the Video Electronics Standards Association. For Your Records Product Name: Model Number: Document Number: Serial Number: Purchase Date: Q241wb Optiquest 24" LCD Display VS12108 Q241wb-2_UG_ENG Rev. 1B 09-01-08 Product disposal at end of ViewSonic Corporation. Europe: www.viewsoniceurope...
Q241wb User Guide, English - Page 7

... not place anything on the LCD display, video cable, or power cord. • If smoke, an abnormal noise, or a strange odor is present, immediately switch the LCD display off and call your ... LCD display to remove. • Never remove the rear cover. Save the original box and all packing material for future shipping needs. You may permanently damage the screen. 5 Optiquest Q241wb This LCD ...
Q241wb User Guide, English - Page 8

... cord (and AC/DC adapter if required) 2. Turn ON LCD display and computer Turn ON the LCD display, then turn ON the computer. Enjoy your region. AC IN D-SUB Audio Cable Power Cord AC Outlet (Wall Socket) Computer Power Cord Optiquest Q241wb 6 Attach the adapter to the computer Macintosh users: Models older than G3 require a Macintosh adapter. Windows users: Set the...
Q241wb User Guide, English - Page 9

... 1920 x 1200 @ 60Hz. For the best picture quality set the graphics card in the OSD menu. 7 Optiquest Q241wb To set the resolution. 2. WARNING: Do not set your computer to get a pop-up the monitor, including "Auto Adjust", "OSD menu", "Power", "Adjust ", "Adjust ". Power: Turn the LCD power on the Windows desktop > Properties > Settings > set the Timing...
Q241wb User Guide, English - Page 10

.... the sub EXIT OSD Saving and Leave. VOLUME Increase or decrease the sound volume. Optiquest Q241wb 8 CONTRAST Adjust the difference between light and dark area. RED Adjust the Red color ...to the exit menu."Yes" will continue to play when your monitor is off, to turn off please turn off your PC computer or mute the Speaker Volume control icon. LANGUAGE Select the...
Q241wb User Guide, English - Page 11

ENGLISH Other Information Specifications LCD Type Color Filter Glass Surface 24" (full 24" viewable diagonal area), TFT (Thin Film Transistor), Active Matrix WUXGA LCD, 0.270 mm pixel pitch RGB vertical stripe Anti-Glare Input Signal Video Sync Compatibility PC Macintosh1 RGB analog (0.7/1.0 Vp-p, 75 ohms) Separate Sync fh:30-80 kHz, fv:50-61 Hz Up to...
Q241wb User Guide, English - Page 12

... (red, green, or blue) are missing, check the video cable to make sure it to the LCD display. • Adjust brightness and contrast. • If you are using an Macintosh older than G3, you have an older graphics card, contact ViewSonic® for a non-DDC adapter. Optiquest Q241wb 10 If the other end of the computer. Loose...
Q241wb User Guide, English - Page 14

...have been reported to damage the screen and/or case of the LCD display. • ViewSonic will not be liable for damage resulting from use of any ammonia or...cleaner onto a clean, soft, lint-free cloth, and wipe the screen. Optiquest Q241wb 12 ENGLISH Cleaning the LCD Display • MAKE SURE THE LCD DISPLAY IS TURNED OFF. • NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN...
Q241wb User Guide, English - Page 15

...date of 2 LCD_LW02 Rev. 1b 06-11-07 13 Optiquest Q241wb d. Any product on the product for a particular purpose. 4.3: ViewSonic LCD Warranty Page 1 of the first consumer purchase. g. c....does not relate to a product defect. 3. b. ENGLISH Limited Warranty VIEWSONIC® LCD DISPLAY What the warranty covers: ViewSonic warrants its sole option, repair or replace the ...
Q241wb User Guide, English - Page 16

...product in www.viewsoniceurope.com under Support/Warranty Information. 4.3: ViewSonic LCD Warranty Optiquest Q241wb Page 2 of such damages. 2. ENGLISH Exclusion of damages: ViewSonic's liability is... subject to the terms and conditions of the Maintenance Guarantee Card. The warranty ...
Q241wb User Guide, English - Page 17

...refurbished parts or components & accessories. Who the warranty protects: This warranty is effective: ViewSonic LCD displays are no warranties, express or implied, which does not relate to a product defect...ViewSonic Mexico Limited Warranty Page 1 of 2 LCD_LW03 Rev. 1a 06-11-07 15 Optiquest Q241wb Limitation of implied warranties: There are warranted for 1 year for all parts including the ...

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