Question posted by dckunkel13 on February 16th, 2013

My Verizon Phone Is Over 3yrs Old And It Is Near Death. I Am Not Ready For

My Verizon phone is near death.  the phone is over 3yrs old and a new contract is not due till August.  My charger just broke and I hate to invest anything in this old phone. I tried to contact customer service by phone with no success.  The area Verizon store requested I contact customer service.  Can anyone help me with my situation?

Current Answers

Answer #1: Posted by LuxuriKnows on March 29th, 2013 7:28 PM
This answer was accepted by the poster of the original question.
LuxuriKnows

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Hello, ive been here before as well . My phone had been discontinued and my charger shorted out. I contacted verizon customer service by dialing the (*611) and rep told me they could replace charger bc of my insurance i pay for every month. a month later i lost my charger and just purchased a universal charger off ebay and i got 3 for the price of one .
  • Call Customer Service and See if Insurance Covers Charger Replacement
  • Purchase Replacement at Verizon Store or find Cheaper Alternative  Online (Ebay)


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