Everytime I Go To Reset My Password ... It Does Not Let Me

I forgot my password i havnt played counterstrike in a long time ... I try to log into steam it does not allow me ... I then reset password ... After i get all the info needed from email i type it in go threw the whole process type my new password in press next and then .... Your password has not been changed etc etc .... I know I did not mess this process up over ten times.... There is a problem and its way over due ... ive been trying to get help with this problem for a few months now ... pleasee look into this for me HELLPP!! PLEASE THANKS !!!