Where Is My Refund?

On June 19, 2012, my flight was cancelled. I was promised a refund and I still haven't gotten it. My flightconfirmation number is Please send me a printable answer. Margaret Miktuk

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Answer #1: Posted by latempe28 on October 19th, 2012 3:13 PM

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latempe28

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If you're unable to verify the status of your refund on United's website, you can contact United via the following:

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Contact Refund Services

If you are unable to submit your request using our refund form, or if you need to send additional documentation and can’t do so electronically, you can contact our Refund Services team using one of the methods below. Please be sure to include, your United ticket number, your flight information and your contact information, and note the nature of your request.

Fax:1-713-324-1431Address:United Airlines
Customer Refund Services
P.O. Box 4607, Dept. HQJRF
Houston, TX 77253-3046

United Airlines Knowledge Base Results

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United Airlines - 2. Notify Customers of Known Delays, Cancellations and Diversions
... information (phone numbers and/or e-mail address) can enroll in the event of a cancellation or rebooking. This information is announced, it becomes available. For these individuals, we will provide proactive electronic notification of known flight cancellations up -to inform of delays or cancellations. Helpful suggestion s : By enrolling in advance. United will send an e-mail...
United Airlines - Customer Commitment, Promise to Customers
...promise is one in which you arrive at your intended destination safely, comfortably and on time. Provide on the telephone, our customers have selected for travel itinerary, cancellation policies, frequent flyer rules and aircraft configuration to our customers 11. Provide prompt ticket refunds...date travel . Notify customers of normal flight operations. Disclose up-to ... 1....
United Airlines - 8. Meet Customers’ Essential Needs During Long Delays, Diversions, Misconnections or Cancellations
... taxi-in Online ® For the best accommodation of more than two hours. In the event of a long on alternate flights, either direct to miss your flight confirmation. 8. Proactively manage to minimize ground holds of a flight cancellation or delay, which has caused you Meeting customersR17; In the case of more than three hours for...