Uniden UDW20553 Support Question
Uniden UDW20553 Support Question
Find answers below for this question about Uniden UDW20553.Need a Uniden UDW20553 manual? We have 3 online manuals for this item!
Question posted by midlandden on May 8th, 2019
I Need My Udw20553 Surveillance System Repaired
The monitor and two uwdc25 camera . Wrong power supply was plugged in fryed them. My wife really like this so please can help me
Current Answers
Answer #1: Posted by waelsaidani1 on May 8th, 2019 9:31 PM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
If you would like to send a unit in for service, please follow the steps below:
- Download the Repair Request Form and fill out completed (Attached)
- The form can be electronically filled out
- If the unit is covered under warranty, a proof of purchase is required for a no cost warranty repair.
Warranty covers manufacturer's defects only. Units that are under warranty will be repaired/replaced and shipped to you at no cost.
R26; If the unit is no longer covered under warranty, payment is required prior to repair. To determine the costs, review them at http://repair.uniden.com.
We accept Visa, MasterCard, Discover and American Express, check or money order. Include all credit card information on the Repair Request Form.
R26; In order to expedite the return of your Uniden product, it is our policy to service or exchange and return "out of warranty" items without furnishing an estimate unless the service charge exceeds the standard repair cost.
R26; If your unit is not repairable or the charge is going to exceed the standard repair cost, you will be notified in writing with an estimate. This estimate will also be available when checking the repair status online.
Include all components that have a potential issue, including cameras, power adapters, DVR/NVR, etc. It is NOT required for you to send in original packaging. All items should be properly wrapped such that no damage occurs during shipping. Uniden is not responsible for incoming damage to products.
R26; Ship your unit prepaid via UPS or FEDEX or any carrier with a tracking system to:
Uniden America Corp.
C/O Saddle Creek
743 Henrietta Creek Rd., Suite 100
Roanoke, Texas 76262
ATTN. REPAIR
R26; Your repair status will be available on the upon receiving your product and processed for repair, which is approximately 5-7 business days. You may check status by visiting our web site athttp://repair.uniden.com or call our repair department @ 1-800-235-3874
R26; Turnaround time for repairs is approximately 14-20 Business days
R26; Repair service is only available in the United States.
Attachments
Related Uniden UDW20553 Manual Pages
English Owners Manual - Page 1
...-554-3988
need special help due to a disability Accessibility Help Line 800-874-9314 (voice or TTY)
* During regular business hours, Central Standard Time. Visit our website for detailed business hours.
UDWDC23 wireless indoor camera
If any items are listed on page 2. Need Help? Contact Uniden's... Never use damaged products! If You...
UDW20553 Video Surveillance System User...
English Owners Manual - Page 2
... ►► To avoid any risk of any electronic devices (except battery
powered ones) during an electrical storm. ►► Use only the power cord and/or batteries indicated in a fire:
they may explode. If you... Control AV Cable USB Cable Extension Cord
Camera Stand
Receiver X X
X
X
One Per Outdoor Camera
X
Indoor Camera
X
X
AC Adapter
X
X
X
Important Safety Instructions!
English Owners Manual - Page 3
...and safety warnings. ►► Allow for use as a medical monitor, nor should this operating manual will void the warranty. This product is..., and always use the plug to unplug cord from the wall outlet.
►► Never leave power cords where they can damage...There are within range of 13. Do not cover the camera or receiver with any object such as a substitution for damages...
English Owners Manual - Page 4
... Users 3 For best results 3
Getting Started 5
Connect the Power 5 Connect the receiver 5 Connect the outdoor camera ......... 5 Connect the indoor camera 6
Check the Video Signal 6
Get to Know the Outdoor Camera........ 8 What the lights mean 8
Using the Camera Stand 8 Switch the bracket 9 Mount the stand 9 Attach the camera 10
Adjusting the Sun Shield 10
Get to Know...
English Owners Manual - Page 5
... on the remote control.
Antenna
Registration Name: Registration Code:
POWER button
AC Adapter
Power status lights
5 Getting Started
Connect the Power
Connect the receiver Connect a standard AC adapter to the extension cord.) 2. Connect the other end of each camera
and connect an AC adapter to the camera's power input pigtail. (If necessary, connect the extension cord...
English Owners Manual - Page 6
..., you won't see all of these icons at the
top of the small barrel AC adapter to the camera's
Battery status
power connector and the other end to a standard 120 volt AC
Link status
outlet. Press the Power button on .
a Power status light doesn't come on
Try...
--reconnecting the AC adapter --seeing if the...
English Owners Manual - Page 7
the signal status icon shows no signal from the camera.
1
2
3
4
The video currently on the display comes from the camera is 1-low, 2-fair, 3-good, or 4-strong. There is no bars or ...is poor
there is a lot of static on avoiding interference
7
The video is turned on --re-pairing the camera and receiver (see page 18)
see page 23 for tips on improving video quality
see page 24 for tips on...
English Owners Manual - Page 8
... the bottom (on a wall or table-top) or on the top (on . The camera is on the ceiling). it means The camera is in pairing mode. The camera is off.
Learning Your System
Get to Know the Outdoor Camera
Front view
Power status
Sun shield Lens
Link status
Back view
Grooves for sun shield
What...
English Owners Manual - Page 9
... upside down and slide it back onto the camera.
4. Hold the base of the camera stand
where you 'll need to flip the bracket to the top of the screw holes. 2. Adjust the camera to mount it is securely in a hanging position, you want to mount the camera in place.
9 Rotate the bracket 180° and...
English Owners Manual - Page 10
... the post to the correct angle, then tighten the wingnut to secure it into place. Tighten it a few turns.
4. If the top of the mounting bracket (see page 9). Set the mounting post to the left a few turns, then turn the camera to face the direction you can move the sun shield forward...
English Owners Manual - Page 12
... into the right position when you mount the camera; Red The battery is connected to the receiver. LED Power Status
Link Status
Battery Status
State What it to a flat surface), you can use the included camera mount. (You might want to secure it means On The camera is in stand so you can place it...
English Owners Manual - Page 13
...
Antenna
Link status Signal status
Speakers
IR sensor
SELECT MENU/
DOWN LEFT
CAMERA OK ZOOM
POWER
OK
RIGHT UP
What the buttons do
Button
What it off.
MENU/ok --Open and close the menu
13 SELECT CAMERA
--Cycle through the active cameras and quad display. --From the pairing menu: link to turn it does...
English Owners Manual - Page 14
...lights mean
Light
State
Power
On
status
Off
Link status
Flashing Off
Signal
On
status
Off
What it to Connect the receiver to your computer for use with the Uniden Surveillance System Software. (See...In the menu: cycle through the available options for more information.)
Send the signal from the camera assigned to channel 2. RIGHT
--In zoom mode: pan to the right side of the zoom...
English Owners Manual - Page 15
... page 21). Scan Time
Set the length of time the receiver spends on each of the four camera channels On (enabled) or Off (disabled).
Power Save
Turn on , press OK. CAM1 - Choose a value from 0 (off if it's idle... through 15 (max).
Any changes or settings will remain active.) To turn the display back on power save mode. Using the Menu
To open the menu, press OK
Use UP and DOWN
to move...
English Owners Manual - Page 16
...24 infrared LEDs for lux specifications.)
►► For the best night vision results, place the camera no closer than about 10 feet (3 meters) and no further than about 30 feet (9 meters... edges of the zoomed in area. the LED provides enough light for the camera to capture clear images in so
you want to monitor.
16 Pan and tilt features are only available in the upper right
corner ...
English Owners Manual - Page 17
... (32-inch diagonal display). ►► Don't use bandwidth efficiently, the system compresses the video signal using Motion-JPEG; There are a few ways to provide a secure video link. the system then digitizes the signal before transmitting it from the system.
17
English Owners Manual - Page 18
... (set it detects. If a channel is powered on the correct channel. Use Right or Left to Off, the receiver skips that camera during a scan and leaves that came with your camera. 6.
Any cameras that came with your system or if you are having trouble with the new one camera at a time. On the receiver, open...
English Owners Manual - Page 19
... on that are set to Off in the menu.
1
2
3
4
(Channel CAM2 set to Off.)
19 If there is a camera present on a particular channel, the receiver shows a black screen with the message No Signal.
1
2
3
4
NO SIGNAL
►► You should only turn a channel On if ...
English Owners Manual - Page 28
... by turning the equipment off and on a circuit different from the receiver.
►► Plug the equipment into an outlet on , the user is connected.
►► Consult the ... Marking comply with any configurations not sold by Uniden, (C) improperly installed, (D) serviced or repaired by someone other antenna or transmitter. However, there is required for one or more of original...
English Owners Manual - Page 29
... shipping & handling) incurred by anyone other rights which vary from the Product & separately secure the battery in effect, warrantor will either, at its original packaging). Include evidence of ... by Uniden, or (F) installed or programmed by warrantor or its representatives in
its option, repair or replace the defective unit & return it . Warrantor, at :
Uniden America Service 4700...
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