Question posted by tammycuell on January 21st, 2019

Head Set Broken!!

Bought x box one turtle beach head set from you in March it's now broken I have lost count how many times in the past I've kept replacing these?? I purchased from smyths toys store they told me to contact you?

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by ManAndMonkey on January 21st, 2019 4:29 AM
This answer was accepted by the poster of the original question.
ManAndMonkey

Member since:
January 20th, 2019

Points: 19,030
1,100
points
Hi there

Sad to hear that its ok if they are replacing it instantly.Don't try to fix it yourself.

I had also faced the same issue in past.I kept calling them.Service was really bad.In the end I asked for compensation as it wasted a lot of time and they refunded the entire amount and let me had it for free!!

They are generally good at compensation.

All the best.

Cheers!!

Feel free to rate !!!!
Answer #2: Posted by nagasnr on January 23rd, 2019 8:09 AM
nagasnr

Member since:
January 23rd, 2019

Points: 32,630
100
points
Hi

Sorry for that!. I am also facing the same issue. My head set is not working since last week. I am searching for good one to replace it.


Thanks,


Similar Questions

I Have An X42 Head Set That Will Not Pair Up With The Receiver. Then The Receive
reciever shuts off and head set will not pair with the reciever.
(Posted by caseylitts 10 years ago)
Turtle Beach Ear Force X42
Answers
Peeping In The Head Set
peeping in the head set
(Posted by jgeraci5 11 years ago)
Turtle Beach Ear Force X32
Answers
X32 Head Set Help
I have them hooked up properly but there is a light buzzing noise coming from the left ear also I ca...
(Posted by bhudgins30 11 years ago)
Turtle Beach Ear Force X32
Answers
My Ear Force Tango Gaming Head Set Wont Pair With My Xbox Chat Device.
So my gaming head set wont pair with ny xbox chat device. It happened after I paired it with my cell...
(Posted by courtneymcleod31 11 years ago)
Turtle Beach Ear Force PX21
Answers
I Have Px3 Head Set
i have a pxe3 head set and iv connected it all up and paired the head set but my ps3 wont pick it up...
(Posted by hunty118 11 years ago)
Turtle Beach Ear Force PX3
Answers
Ask a New Question
Use the box below to post a new question about Turtle Beach.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Turtle Beach Manuals

Find free Turtle Beach manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Turtle Beach Reviews

View thousands of Turtle Beach user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Turtle Beach customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Turtle Beach customer service rankings, employee comments and much more from our sister site.