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Turtle Beach Ear Force X42 Support Question

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Question posted by bobbianalee on August 6th, 2014

I Can't Hear Anything Through My Turtle Beach X42's

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Answer #1: Posted by waelsaidani1 on August 6th, 2014 7:18 PM

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waelsaidani1

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1. Turn off the headset.
2. Press the transmitter pairing button until the LED flashes fast.
3. Press and hold the headset power button for at least 5 seconds until it starts to flash fast. Then let go.
4. Wait a bit, then you should see the transmitter light go on solid. That means it's paired.

You can fine-tune game audio and chat volumes using the Headset's Game and Chat volume controls.

If this is not working, please try testing this headset out on more than one Xbox 360 controller. If one particular controller does not work, you know that controller has a worn out or damaged Xbox LIVE Chat jack.

If chat is not working properly on any Xbox 360 controller, you may have a bad chat cable. Replacement Parts are available to purchase from our website under: "Parts and Accessories" http://www.turtlebeach.com/parts For setup instructions for headsets that use our XBA Bluetooth Chat Adapter instead of a Talkback Cable, please click here.

Related Turtle Beach Ear Force X42 Manual Pages

User's Guide - Page 2

... Digital RF Transmitter XBOX 360 Talkback Cable Digital Optical Cable (2) AAA Batteries TURTLEBEACH.COM Turtle Beach Sticker Table of Contents X42 Headset X42 Transmitter Overview Using the Transmitter Pairing the Headset and Transmitter Setup XBOX 360® Home Theater Digital Music Players Dolby® Digital Processing Surround Sound Angles Effects (EQ) Presets Chat Boost™ Technical...

User's Guide - Page 3

...included digital optical cable. When this button to hear the XBOX sound on solid when the transmitter is communicating with the headset. A beep will light whenever a Dolby ...pg 4). 6 Microphone socket: Insert the removable mic boom here. X42 Headset POWER 1 6 5 ON - OFF 2 3 4 7 1 1 Power Button: Turn on the headset by the volume control on the talkback cable. 5 Power LED:...

User's Guide - Page 4

... of the transmitter will beging to flash rapidly. Dual-Band WiFi The X42 uses advanced "Dual-Band WiFi" radio technology to the headset via digital radio frequency (RF) signal, so a direct line of... uses either 5GHz and 2.4GHz signals to 30 ft. If you may hear popping or clicking sounds if the headset loses the RF signal. Unlike the RF technology used in most other wireless...

User's Guide - Page 5

...your HDTV has an optical AUDIO OUT jack, you hear a tone, then release. CAUTION: Be sure to ... into the sockets. 2. BAESFSFEBCOTOSST - Connect the Transmitter Power 3. Insert the Headset Batteries as shown. 3 + AAA BATTERY + AAA BATTERY - XBOX 360®... connect the optical cable to insert batteries as shown: Right Ear Cup: To remove the battery cover, slide downward. CONSOLE DIGITAL...

User's Guide - Page 6

...receiver digital input, so you can also hear your console on your X42 headset and your surround sound speakers at the same time. Connecting the X42 transmitter digital output to your home theater system...) Home Theater Digital In USB Power Cable (included) 8 To hear the game audio only on the left ear cup of the headset. So if you have your system. Select Back 7 Xbox 360...

User's Guide - Page 7

... must be turned on to a 5.1 speaker system. Dolby Digital processing recreates 5.1 channel surround sound using the X42 headset so you can be heard as if you were listening to enable the Dolby Digital processing. Stereo Sound Field ... Digital Surround Dolby Input Sound Digital LED LED LED 10 The Analog Input volume can hear the sound all around you want to create surround sound in the...

User's Guide - Page 8

... Boost is a dynamic talkback expander built into the X42 headset that if the volume on the talkback cable. 12 BAESFSFEBCOTOSST - Typically, if you turn down the volume control on the talkback cable so you can always hear your teammates or other players could become difficult to hear over the game sound. Treble Boost 4. Bass...

User's Guide - Page 9

X42 Headset Technical Specifications · 50mm diameter speakers with neodymium magnets · Game audio frequency response: 20Hz - 20kHz, >120dB SPL @ 1kHz · Condenser microphone frequency response: 50Hz - 15kHz · Game audio Dual Band Digital 2.4GHz/5GHz RF wireless reception · Headphone amplifier: Stereo 27mW/ch, THD

User's Guide - Page 10

...Date:_____1_1_/_17_/_1_1_____ FCC Declaration of Conformity Product Name: Model Number(s): FCC Rules: Ear Force X42 TBS-2270-01 FCC CFR Title 47 Part 15 Subpart B: 2009 CLASS B FCC ...to Part 15 of Voyetra Turtle Beach, 150 Clearbrook Road. If this equipment. 16 Suite 162, Elmsford, NY 10523 Ear Force X42 Wireless Headset TBS-2270-01 2011 We, Voyetra Turtle Beach, Inc. Suite 162, ...

User's Guide - Page 11

...repaired Products. Limited Warranty for Turtle Beach Products Voyetra Turtle Beach, Inc. ("VTB") warrants to the original end-user purchaser ("Purchaser") that the retail Turtle Beach hardware product herein ("Product") will...of such operating systems. If a defect should occur during this Limited Warranty if the Turtle Beach Product: • is used for commercial purposes such as part of a non...

User's Guide - Page 12

... for human contact during normal operation is minimized. RF Exposure Warning: Headset: The equipment complies with Canadian ICES-003 and RSS-210. Transmitter ...IC RF Exposure limits under mobile exposure conditions. (antennas are hereby acknowledged. Turtle Beach, the Turtle Beach Logo, Voyetra, Ear Force, Chat Boost, Engineered For Gaming and the Dual Band logo are either trademarks...

User Manual - Page 2

What's in the Box X42 Headset with Removable Microphone Xbox 360 Talkback Cable (2) AAA Batteries X42 Wireless Digital RF Transmitter Digital Optical Cable TURTLEBEACH.COM Turtle Beach Sticker product support and warranty information: www.TurtleBeach.com/support

User Manual - Page 4

.... (see pg. 4). 6 Microphone jack: Insert the removable mic boom here. The headset will hear 2 beeps and the power LED should start flashing. Turn off after insertion. 7 To... Xbox Controller Jack: Insert the straight connector on . X42 Headset POWER 1 6 5 ON - Flashes quickly (twice per second when power is turned off the headset, then press and hold the power button for about ...

User Manual - Page 5

... LED is on solid when the transmitter is turned off , out of range or not paired with the headset. X42 Transmitter 12 34 5 6 PAIR SURROUND ANGLES SURROUND ON/ OFF 7 8 9 1 Digital Input LED: ... slowly pulsing LED indicates that the transmitter can connect the X42 transmitter and your home theater system to hear the Xbox sound on the headset and speakers at the same time. 7 Pair Button:...

User Manual - Page 20

... from the following Notified Bodies: Bay Area Compliance Laboratories, Corp (Shenzhen) 6/F, the 3rd Phase of Voyetra Turtle Beach, 100 Summit Lake Drive, Suite 100, Valhalla, NY 10595. No. 710 Yihua Building, Futian District,... Number(s): Year of Manufacture: Voyetra Turtle Beach 100 Summit Lake Drive, Suite 100, Valhalla, NY 10595 Ear Force X42 Wireless Headset TBS-2270-01 2011 We, Voyetra...

User Manual - Page 21

... responsible for help. FCC Declaration of Conformity Product Name: Model Number(s): FCC Rules: Ear Force X42 TBS-2270-01 FCC CFR Title 47 Part 15 Subpart B: 2009 CLASS B FCC CFR...18 WARNING: Changes or modifications made to operate this equipment not expressly approved by VOYETRA TURTLE BEACH, INC. may cause undesired operation. However, there is connected. 4) Consult the dealer ...

User Manual - Page 22

...WARRANTY SERVICE In the USA and CANADA Warranty Service is provided by our TURTLE BEACH OFFICEs and in all other products or accessories included with product instructions,...acts of God (e.g. Limited Warranty for Turtle Beach Products Voyetra Turtle Beach, Inc. ("VTB") warrants to the original end-user purchaser ("Purchaser") that the retail Turtle Beach hardware product herein ("Product") will be...

User Manual - Page 23

...or workmanship; • s erial number is no liability under this Limited Warranty if the Turtle Beach Product: • is used in accordance with the documentation and use instructions; EXCLUSIONS FROM LIMITED... HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Any action or lawsuit for Turtle Beach Products THIS LIMITED WARRANTY IS PURCHASER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU ...

User Manual - Page 24

... are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. VTB's contact details are: Voyetra Turtle Beach, Inc. 100 Summit Lake Drive, Suite 100 Valhalla, NY 10595 United States Phone: (914) 345-2255 E-Mail: [email protected] 21 Our goods come with...

User Manual - Page 25

... the Industry Canada (IC) radio frequency exposure limits. Radio Frequency (RF) Exposure Information: Headset: The radiated output power of the Wireless Device is subject to the following measures: •... on à minimiser les contacts humains lors du fonctionnement normal. Turtle Beach, the Turtle Beach Logo, Voyetra, Ear Force, Chat Boost, Engineered For Gaming and the Dual Band logo are...