Turtle Beach Ear Force X32 Support Question
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Question posted by Noahnew2000 on October 18th, 2013
Failing Pairing
I already paired my x32 but the audio still doesn't work. What am I doing wrong?
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Related Turtle Beach Ear Force X32 Manual Pages
User's Guide - Page 2
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_2_9e0f.png)
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_2_9e0f.png)
...
TONE
XBOX 360 Talkback Cable
(2) AAA Batteries
Table of Contents
X32 Headset X32 Transmitter
Overview Using the Transmitter Pairing the Headset and Transmitter Setup Equalizer and Sound Field Expander Presets Chat Boost™ Technical Specifications Troubleshooting Important Safety Information
X32 Wireless Digital RF Transmitter
RCA Splitter Cable
TURTLEBEACH.COM
Turtle Beach Sticker...
User's Guide - Page 3
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_3_b308.png)
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_3_b308.png)
...headset is powered on and
communicating with the headset, this jack.
3 Auxiliary Input Jack: Provides a 3.5mm input for digital music players
or additional audio sources. (3.5mm cable sold separately)
4 Pairing...Power Button: Turn on the headset by pressing the button until you hear 2 beeps, then release. The headset will indicate which should start flashing. X32 Headset
2
3
4
1 1
...
User's Guide - Page 4
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_4_0433.png)
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_4_0433.png)
...with each other as they work together. Step 3:
Press and hold the headset power button for the transmitter RF signal. When the headset and transmitter are "paired", which means they're ...is out of range or not paired with the same transmitter!
3
4 Using the Transmitter
Transmitter Range The transmitter sends game audio from your Xbox 360 to the headset via digital radio frequency (RF)...
User's Guide - Page 6
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_6_3c15.png)
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_6_3c15.png)
R
2. Insert straight plug into the headphone jack on the left ear cup of the headset. Voice Volume = 10 3.
XBOX 360 Setup (RCA)
Transmitter USB Cable
XBOX 360 AV Cable
... Settings
Voice
Voice Volume
10
Game Volume
10
Mute Kinect
Voice Output Play Through Headset Play Through Speakers Voice Output
1. Press the XBOX 360 Guide Button, select "Settings > Preferences > Voice"
2. Voice ...
User's Guide - Page 7
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_7_82e9.png)
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_7_82e9.png)
... for connecting digital music players or other analog sources so you can listen to your X32 headset with the game audio.
9
Connecting a DSS or DSS2
The X32 can be upgraded to Dolby® Digital surround sound by adding the Ear Force DSS or DSS2 surround sound processors (sold separately)
LINE IN
AUX IN
Auxiliary Input
Connect...
User's Guide - Page 8
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_8_d927.png)
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_8_d927.png)
...headset so there's no game audio. 2. Bass and Treble Boost
Tone Button
TONE
Effects (Sound Field Expander) Presets
The Sound Field Expander improves your original volume setting. When the game volume quiets down the volume control on the X32 headset... is a dynamic talkback expander built into the X32 headset that the voices will increase whenever the game gets louder, just ...
User's Guide - Page 9
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_9_e95e.png)
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_9_e95e.png)
X32 Headset Technical Specifications
· 50mm diameter speakers with neodymium magnets · Game audio frequency response: 20Hz - 20kHz, >120dB SPL @ 1kHz · Condenser microphone frequency response: 50Hz - 15kHz · Game audio Dual Band WiFi Digital 2.4GHz/5.8GHz RF wireless reception · Headphone amplifier: Stereo 27mW/ch, THD
User's Guide - Page 10
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_10_5d37.png)
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_10_5d37.png)
...15
Date:_____1_1_/_17_/_1_1_____
FCC Declaration of Conformity
Product Name: Model Number(s): FCC Rules:
Ear Force XP500 TBS-2265-01 FCC CFR Title 47 Part 15 Subpart B: 2009 CLASS B FCC ... installation. Suite 162, Elmsford, New York, 10562.
Suite 162, Elmsford, NY 10523 Ear Force X32 Wireless Headset TBS-2265-01 2011
We, Voyetra Turtle Beach, Inc. Operation is no guarantee that ...
User's Guide - Page 12
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_12_2890.png)
![](/manualimages/e/7/turtle-beach-ear-force-x32-users-guide-a32cd0c_12_2890.png)
... that interference will not occur in a residential installation. Radio Frequency (RF) Exposure Information:
Headset: The radiated output power of Microsoft Corporation. Ce périphérique a é... user's authority to radio communications. Turtle Beach, the Turtle Beach Logo, Voyetra, Ear Force, Chat Boost, Engineered For Gaming and the Dual Band logo are greater than 20...
Pairing Instructions - Page 1
![](/manualimages/d/f/turtle-beach-ear-force-x32-pairing-instructions-85e4fc1_1_235b.png)
![](/manualimages/d/f/turtle-beach-ear-force-x32-pairing-instructions-85e4fc1_1_235b.png)
... to see if they work together. W ait for pairing:
IMPORTANT!
2 feet Maintain a distance of the transmitter will begin to pair successfully. This process could take up to pair. When the headset and transmitter are at least 2 feet between the headset and
transmitter when pairing.
1.
If pairing is the case and your gaming console.
If pairing fails, repeat steps 1 through...
Instruction Manual - Page 3
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_3_beb9.png)
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_3_beb9.png)
Table of Contents
X32 Headset X32 Transmitter
Overview Using the Transmitter Pairing the Headset and Transmitter Setup Equalizer and Sound Field Expander Presets Chat Boost™ Technical Specifications Troubleshooting Important Safety Information
pg 1
pg 2 pg 3 pg 4 pg 5 pg 13 pg 15 pg 16 pg 17 pg 17
Instruction Manual - Page 4
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_4_be45.png)
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_4_be45.png)
...ear cup to 15 hours of seconds, then release. Turn off the headset by the volume control on the Talkback Cable.
5 Power Button: To turn off after several minutes if there's no audio... the button until you hear 2 beeps, then release. X32 Headset
2
3
4
1 1
TONE
5 6
OPEN
1 Tone...Pairing Mode, power off .
6 Battery Compartment Cover
Slide down the panel on the headset, press and
...
Instruction Manual - Page 5
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_5_9b07.png)
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_5_9b07.png)
... will turn off , the LED on solid. When the headset is out of range or not paired with the headset, this jack.
3 Auxiliary Input Jack: Provides a 3.5 mm input for digital music players
or additional audio sources. (3.5 mm cable sold separately)
4 Pairing Button: Press and hold to activate pairing mode. (See pg. 4)
1
2
3
4 2 This could happen when the...
Instruction Manual - Page 7
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_7_bd9a.png)
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_7_bd9a.png)
... transmitter should be paired with the transmitter.
Make sure the headset and transmitter are turned off . If pairing fails, repeat steps 1-4. It may take up to 5 attempts to pair successfully.
3. At this point, the headset LED will need to be on solid and the headset LED should be on solid. Pairing the Headset and Transmitter
The headset and transmitter in...
Instruction Manual - Page 13
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_13_f0c8.png)
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_13_f0c8.png)
...Voice
Voice Volume
10
Game Volume
10
Mute Kinect
Voice Output Play Through Headset Play Through Speakers Voice Output
1. Press the Xbox 360 Guide Button, then select "Settings > Preferences > ...Voice"
2. Voice Output = Play Through Headset
Xbox 360 Input
10 Voice Volume = 10 3. Xbox 360 Chat Setup
1. Insert the right angle ...
Instruction Manual - Page 15
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_15_69f9.png)
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_15_69f9.png)
...X32 can upgrade your X32 headset with DSS2)
Transmitter USB Cable*
*Both the X32 transmitter USB cable and the DSS/DSS2 USB power cable must be upgraded to Surround Sound
3.5 mm Cable (included with
DSS2)
X32...of the USB ports.
12
Setup
X32 Stereo Sound Field
Add a DSS or DSS2 to Upgrade to Dolby® Digital surround sound by adding the Ear Force DSS or DSS2 surround sound processors ...
Instruction Manual - Page 20
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_20_fe9e.png)
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_20_fe9e.png)
... 20 feet from the transmitter. The louder the volume is set too loud. Audio Drops, Popping or Clicking Sounds Audio dropouts, popping or clicking sounds on . This can still damage your ears after a few moments so please be "paired" as described in the section "Pairing the Headset and Transmitter". Troubleshooting
No sound • Check that the...
Instruction Manual - Page 21
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_21_688f.png)
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_21_688f.png)
... documentation required by this Directive is maintained at the corporate headquarters of Manufacture:
Voyetra Turtle Beach 100 Summit Lake Drive, Suite 100, Valhalla, NY 10595 Ear Force X32 Wireless Headset TBS-2265-01 2011
We, Voyetra Turtle Beach, Inc. of Elmsford, New York, declare under our own responsibility that the above-referenced product complies...
Instruction Manual - Page 22
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_22_9a01.png)
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_22_9a01.png)
... equipment has been tested and found to comply with part 15 of the FCC rules. FCC Declaration of Conformity
Product Name: Model Number(s): FCC Rules:
Ear Force X32 TBS-2265-01 FCC CFR Title 47 Part 15 Subpart B: 2009 CLASS B FCC CFR Title 47 Part 15 Subpart C: 2008
Operating Environment: GENERAL OFFICE AND...
Instruction Manual - Page 26
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_26_31c0.png)
![](/manualimages/r/h/turtle-beach-ear-force-x32-instruction-manual-0e54994_26_31c0.png)
...) radio frequency exposure limits. Radio Frequency (RF) Exposure Information:
Headset: The radiated output power of this equipment does cause harmful interference ...Headset: La puissance de sortie émise par l'appareil de sans fil Dell est inférieure à la limite d'exposition aux fréquences radio d'Industry Canada (IC).
Turtle Beach, the Turtle Beach Logo, Voyetra, Ear Force...
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