Question posted by cmansfield on January 30th, 2012

Can't Create A User Id In Myturbotaxcard.com

So I wondered if anyone else had this issue?  I'm trying to create a user id on this site to track my refund and it gets hung up on the zip code saying my info is wrong.  I've called and spoke to 6 different reps.  Nothing they've suggested has worked and I still can't log in to see my account or anything.  It makes me worry that I won't be able to use my card when my refund goes on it although I've been assured I will be able to.  This is frustrating.  They've confirmed all of my info, reset my pin, reset my zip code, everything.. still not working.

Current Answers

Answer #1: Posted by wilsonphil5629 on February 3rd, 2012 7:59 PM
wilsonphil5629

Member since:
February 3rd, 2012

Points: 110
110
points
Try using  (turbotaxcard.intuit.com) Ihope this will help you. I had the same problem,

Answer #2: Posted by pellkiness on January 30th, 2012 10:50 AM
pellkiness

Member since:
June 22nd, 2010

Points: 2,988,850
100
points
It may be a cookies issue. Try clearing your browser cache and deleting your cookies, then try again.

TurboTax Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Lost Your TurboTax Online 2009 Login Info? - TurboTax® Support
    ...user and you logged into your TurboTax Online account, you may wonder why you 'll need to a Lower-Priced TurboTax?" t="Lost Your TurboTax Online 2009 Login Info?" g="MostPopular" v="user"></a><a n="content-id" v="user...used when you created your login Your User ID or Password The following info: First and last name User ID...
  • I forgot my TurboTax Advantage (automatic renewal) user ID, password, or security answer - TurboTax® Support
    ... Advantage Program Info and Enrollment TurboTax System Requirements I forgot my TurboTax Advantage (automatic renewal) user ID, password, or security answer Updated: 12/10/2009 Article ID: 3654 I cannot log into my TurboTax Advantage (automatic renewal) account If you cannot log into your account with your account, After entering your user ID, click the E-mail Password PIN Enter the PIN from the...
  • Unable to process credit card payment - TurboTax® Support
    ..." Make sure you aren't using any TurboTax charges you 'll need to process correctly.  For help, see the workaround below. Log off Copy and paste your tax file. Open TurboTax. Your credit card payment should allow more information about the turbotax refund card, refund, turbotax refund card, about the turbotax refund card, tax" cv="1" id="0"...

Similar Questions

How Do It Recover Turbo Tax User Id
(Posted by 2jahnixdud 9 years ago)
After Inputting My Email, User Id Suggested My Email. And Then Tt Said The Id I
is not available.  I KNOW that my Email is unique.  Why is it not available?
(Posted by 20rdj04 11 years ago)
I Can't Log Into My Account! I Have The Correct Password And User Id. I Have U
Everything goes OK until I click continue 2011. I even tried becoming a new user and that didn't wor...
(Posted by kathryndek 12 years ago)
How Do I Set Up A User Id
(Posted by Anonymous-31345 12 years ago)
Ask a New Question
Use the box below to post a new question about TurboTax.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

TurboTax Reviews

View thousands of TurboTax user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete TurboTax customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed TurboTax customer service rankings, employee comments and much more from our sister site.