Question posted by dosm2798 on February 9th, 2012

I Filed On January 25th. Received Both Refunds, Yet No Turbotax Card. 15 Days.

Its been 15 days as of today.  I have called all of the numbers avaliable and have gotten nowhere.  Automated calls do nothing.  I am 29 and this is my 4th year filing with TurboTax.  This is the first problem I have had with them and I don't seem to be the only one.  

Current Answers

Answer #1: Posted by pellkiness on February 9th, 2012 4:03 PM
This answer was accepted by the poster of the original question.
pellkiness

Member since:
June 22nd, 2010

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It's not TurboTax's fault. Yell at the IRS.

It takes 8-10 BUSINESS days from the date your return was accepted to receive your card. On top of that, the IRS has announced a delay of 1-2 weeks because of "an unexpected number of returns." You can track your refund here: https://sa2.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp

TurboTax Knowledge Base Results

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  • TurboTax Online Pre-Paid Codes - TurboTax® Support
    ... answers to receive a full ...purchasing past years' versions...refund card" If you're the trustee or administrator of a trust, you 'd like to File by Mail or E-file Proceed to file a Trust, Estate, or Nonprofit return" g="MostPopular" Simply click the link and follow the on the final IRS filing deadline (usually October 15) unless an earlier date is a unique 13-digit number...
  • I was charged twice or I received two copies of the same program - TurboTax® Support
    ...="10" Top If you received two products, it . If you received one red CD and one charge, please request a refund from us. However, if you received two CDs, you still see if you 'll need to file a Trust, Estate, or Nonprofit return" tm="get a phone number on your order and complete the...
  • Frequently Asked Questions About the TurboTax Refund Card - TurboTax® Support
    ...will not receive a personalized reloadable card. Will the monthly charge be stolen, you can call the activation phone number included with the TurboTax Refund Card? I haven't received it , you e-file but ...Refund Card application and manage your tax refund. You can choose up to four different accounts in the mail within 8-15 days from the day you sign up for the TurboTax Refund Card...

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