I Have Just Asked A Question Re The Rydges Hotel

The reply I received was that you will respond to my question in a few hours or days. I was requested to open an account and I received so many points. ( Not sure how many)My name is Rita Byrne

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Answer #1: Posted by Odin on July 10th, 2017 6:20 PM

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Odin

Member since:
April 10th, 2010

Points: 41,236,650

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You seem to be confusing us, an independent help site, with TripAdvisor. We at HelpOwl would nevertheless attempt to answer your question--but I can't see a question! My guess is that the thrust of your post is that you're dissatisfied with TripAdvisor's customer service. If that's the case, your best course is to call back customer service [use the contact information here--https://www.contacthelp.com/tripadvisor/customer-service], and if necessary ask politely but firmly for a supervisor. You can if appropriate escalate to corporate: use the corporate contact information here--http://www.corporateofficeowl.com/tripadvisor/Corporate%20Office. You may also want possibly to consider a complaint site like https://www.gripeo.com/ or http://www.consumeraffairs.com/, each of which is designed to get action from the offending companies

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.